Gentrack, a software provider for water utilities, has been selected to deploy its specialist water billing and CRM software to Auckland-based water company United Water, a subsidiary of Veolia Water, one of the world’s largest water companies.

United Water employs over 500 staff across New Zealand and Australia to manage over $7 billion worth of water network assets. Delivering sustainable water services to over 350,000 customers in New Zealand, United Water works to ensure the continued security of future water supply, including the innovative systems required for the efficient use and reuse of water and wastewater.

Gentrack’s win at United Water follows a number of recent successful contract wins and projects in Australia’s water industry. Gentrack Velocity has been deployed at Onstream to bill all water customers across Tasmania, and is currently being implemented at Allconnex and Unity Water who serve over a million water customers in South-East Queensland.  Developed from Gentrack’s headquarters in Auckland, its software is now used across five states and territories of Australia as well as many energy retailers and network companies in New Zealand. "The value of water and water network infrastructure is rapid growing,” said Gentrack CEO James Docking. "Water operators like United Water need flexible systems to drive sustainable water practices and stronger investment decisions. Employing local talent to develop and deploy the Gentrack Velocity product, our goal is to ensure that United Water has the tools to bill and manage its growing customer base.”