InIn acquires customer base from NZ reseller Amtel
April 4The Channel Acquisition increases the company’s presence in the region, paving the way for a cloud-based communications services launch in New Zealand. Read More →
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Showing articles for tag "Interactive Intelligence" - Page 1
Interactive Intelligence expands ANZ team
March 8The Channel Communications solution provider recruits Project Manager and Pre-Sales Engineer. Read More →
Intelligent move for Interactive?
February 8The Channel Company appoints ANZ Cloud Sales executive for regional role. Read More →
Toyota driving forward with Interactive Intelligence
November 12 4The Channel IP communications platform to support business growth, improve customer service and reduce business risk. Read More →
Interview with Tina Rowland, Contact Centre Manager at Massey University
July 23Telco Review An interview with the Massey University Contact Centre Manager, talking about her Ferrari solution. Read More →
New solution for mobile customer service
June 18 11IT Brief Interactive Intelligence helping enterprises engage with customers on mobile devices. Read More →
Interactive Intelligence takes customer service mobile
May 10 7The Channel New software platform aims to help businesses enable self-service while offering easy transitions to contact centre assistants. Read More →
Kiwis claim Interactive Intelligence partner award
February 22 95The Channel Amtel Communications named Best Support Partner for work with user community. Read More →
Contact centre spending on the rise
October 6The Channel Technology investment to increase despite budget constraints. Read More →
The business case for Unified Communications
August 8IT Brief Seven best practices for using UC to automate business processes in the contact centre. Read More →
Call-centre software offers real-time speech analysis
July 14IT Brief Managers can be automatically alerted to problem phone calls. Read More →
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Grow your business not your server room
Sponsored IT Brief Where would you invest $100,000 in your business today if given the chance? Read More →
Cost overtaken by usability as driver for VOIP adoption, says Vadacom
Sponsored The Channel Integration, flexibility and ease-of-use are key drivers in customers’ choice of internet telephony platform. Read More →
Time running out for Windows XP
Sponsored IT Brief On April 8 2014, Microsoft will end support for its decade-old Windows XP, are you ready to get modern? Read More →
Beyond MDM – Is BYOD scaring your IT department?
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Everything you need to know about ExaGrid
Sponsored IT Brief We investigate one of the few innovators in the storage and recovery solutions marketplace. Read More →
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“Are you being stalked by a female nutjob? A real slash-your-tyres criminal? Too bad. She is Lulu, and lulu trusts her.”
Bad in bed men? Well fear the worst…
“Nice spin re expanding the team....all the roles are replacing existing ones....gotta love those PR folks”
Microsoft NZ expands channel team
“oh my goodness yes. waiting eagerly for my orcon contract to end. terrrible service and communication. and speed seems t…”
Kiwis rate Genius Go – Orcon, look away now…
“So how many IBM NZ jobs will go? If it's an international cull across the board, it's likely there will be.”
IBM cuts 1500 Oz jobs – will Kiwis benefit?
“Sounds fantastic, in theory. Come on Vodafone, Telecom, 2D, time to start providing 'data only' mobile deals, with larg…”
Orcon unveils home phone app
Review: Devil May Cry
Game Console When Capcom revealed it was going to let Ninja Theory develop and reboot its popular Devil May Cry series, this was met with tepid reception for long term fans of the franchise. Read More →
Review: LittleBigPlanet 2 Cross Controller DLC
Game Console Ever since Nintendo released the Wii U console, gamers have been experiencing dual screen gaming using the controller’s touch screen to control characters and other items for various games. Read More →
Review: Far Cry 3
Game Console When most people think of a tropical island vacation, you tend to think of relaxing on the beach, drinking cocktails, watersports and perhaps a bit of wild partying. Read More →
Norton 360 Multi-Device
NetGuide Norton by Symantec is a well known antivirus suite, and although it was once associated exclusively with Windows PC, the latest version of Norton 360 makes the software available to Mac users as well. Read More →
Review: Epic Mickey 2: The Power of Two
Game Console The first Epic Mickey game was released last year as a Wii exclusive video game and was met with a mixed response. Read More →