Older consumers most loyal to working AI customer service
Consumers aged 60 and over are most likely to stick with AI support if it solves problems, highlighting performance as the key loyalty driver.
Alacran Group Studios installs Augspurger monitors
The upgrade is already helping the Miami Beach studio speed up mix decisions and attract more bookings from visiting artists and DJs.
Availability should follow the transaction, not the infrastructure
Manual recovery still risks missed payments and trades when financial systems fail, as customers care only whether transactions complete.
MatSing unveils large-format Luneburg lens antennas
The new manufacturing process could make multibeam satellite antennas cheaper to scale, with wider coverage for defence and radar users.
Infosys signs 10-year tech overhaul deal with Crocs
The footwear group aims to cut costs and unify operations across 85 countries as it modernises ageing systems with AI support.
Runware launches modular AI inference pods in weeks
The modular units aim to ease AI compute bottlenecks by bringing 1 megawatt of capacity online in weeks, not years.
ProjectDiscovery launches Neo v1 with pay-as-you-go pricing
Smaller security teams can now access autonomous testing on demand, as the platform drops its minimum commitment and adopts consumption pricing.
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Industry insider news for technology resellers
Logile sets Scottsdale conference on connected stores
Riskified & Marqeta boost fraud checks for issuers
Maximum raises USD $30 million seed round for banks
IBM, Red Hat offer Lightwell free to US institutions
Power Digital launches AI marketing system for agencies
Zingtree appoints Venkat Iyer as Chief Technology Officer
The hire is aimed at accelerating AI product development and strengthening governance as Zingtree targets regulated customer service operations.
Ondaro promotes three to vice president in ServiceNow shift
As ServiceNow projects grow more complex, Ondaro has split consulting, delivery and portfolio governance under three senior leaders.
USBC appoints ex-Apple Pay executive to lead partnerships
Its tokenised deposit push could gain wider reach after the Reno-based firm brought in a former Apple Pay and Cash App executive.
Jazz appoints six senior leaders as DLP push scales
The cyber security start-up is building out its management team as it seeks to turn fresh interest in AI-era DLP into larger enterprise sales.
Corsha appoints new chief operating & product officers
Demand for secure industrial connectivity is rising as Corsha expands its leadership team to target manufacturers, defence and critical infrastructure.