About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 2
Australian firms weigh offshore savings against local expertise
Last week
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cx
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martech
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productivity
Australian firms face a tough choice: cut costs by offshoring or keep local expertise to maintain customer trust and support domestic jobs.
Trend Micro & Google Cloud expand alliance for AI security
Last week
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private cloud
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hybrid cloud
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digital transformation
Trend Micro and Google Cloud have expanded their alliance to enhance enterprise AI security and combat online scams across multi-cloud environments.
Kiwis embrace AI in travel but trust & caution remain high
Last week
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genai
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ai
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social media
A Booking.com report reveals 81% of New Zealanders are excited about AI in travel, yet only 3% fully trust it, showing cautious optimism prevails.
Majority of Australians wary of roaming fees as travel surges
Last week
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optus
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mobile data
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travel apps
A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.
Australian accounting sector ups AI investment to boost value
Last week
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risk & compliance
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data privacy
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ai
Australian accounting firms are boosting AI investments to enhance efficiency, driving profits and skills development amid talent shortages in the sector.
ServiceNow launches agentic AI management amid spending decline
Last week
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digital transformation
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ai
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ai ethics & governance
ServiceNow launches agentic AI management in Asia Pacific as AI spending dips, aiming to better integrate human workers and AI agents for improved business outcomes.
CelcomDigi launches new AI cyber security suite for enterprises
Last week
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firewalls
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ddos
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devops
CelcomDigi unveils AI-driven cyber security suite to help Malaysian enterprises tackle rising digital threats with real-time detection and response services.
Cyberattacks reshape modern conflict & highlight resilience needs
Last week
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ransomware
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software updates
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cyber attacks
Recent cyberattacks on infrastructure and healthcare reveal a new digital battleground, prompting global efforts to strengthen cyber resilience and defence.
Qualtrics unveils refreshed Partner Programme & tiered tracks
Last week
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cx
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martech
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hcm
Qualtrics has refreshed its Partner Programme with new tiered tracks to boost global partner growth and enhance experience management capabilities.
New Zealand unifies cyber incident reporting under single platform
Last week
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advanced persistent threat protection
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cybersecurity
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gcsb
New Zealand unites cyber incident reporting under one platform by merging CERT NZ with NCSC, enhancing support across individuals and businesses nationwide.
Group-IB unveils Fraud Matrix 2.0 to boost anti-fraud efforts
Last week
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malware
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advanced persistent threat protection
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cybersecurity
Group-IB launches Fraud Matrix 2.0, an upgraded tool enhancing fraud detection and response with real-time insights, actor profiles, and sector-specific analysis.
Australia’s EV growth hampered by slow infrastructure rollout
Last week
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cartech
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clean technologies
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sustainability
Australia’s slow rollout of EV infrastructure, especially in apartments and regional areas, is curbing electric vehicle growth despite rising sales in 2024.
NEXTDC invests USD $200m in Sunshine Coast AI data centre
Last week
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digital transformation
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hyperscale
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fintech
NEXTDC plans a USD $200m AI-optimised data centre, SC2, on Sunshine Coast, boosting Queensland as a key digital and innovation hub.
Westcon-Comstor & Cohesity boost AI security in New Zealand
Last week
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malware
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data protection
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ransomware
Westcon-Comstor expands partnership with Cohesity to deliver AI-driven cybersecurity solutions amid growing threats in New Zealand's USD $760.80m market.
UK flyers prioritise convenience over personal data security at airports
Last week
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data protection
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ransomware
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surveillance
Over half of UK flyers prioritise convenience over data security at airports, despite 59% fearing personal information loss during travel, a new study finds.
Endava opens Perth office to boost AI support for WA industries
Last week
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digital transformation
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supply chain
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ai
Endava has opened a new Perth office to support Western Australia's energy, mining, and infrastructure sectors with AI and digital transformation services.
UK firms risk losing 5% of web traffic due to poor accessibility
Last month
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digital inclusion
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dyslexia
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source code
Over half of UK firms fail digital accessibility standards, risking 5% loss in web traffic and EU fines as new regulations take effect.
UK consumers cautious as AI assistants rise in global acceptance
Last month
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data privacy
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ai
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agentic ai
Over half of UK consumers use AI assistants for daily tasks but remain cautious, especially about financial decisions, valuing human support in stress.
Accenture acquires Aristal to boost Southeast Asia banking tech
Last month
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digital transformation
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partner programmes
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ai
Accenture has acquired Malaysia-based Aristal to enhance its banking tech expertise and expand financial services across Southeast Asia.
Healthcare leaders optimistic on GenAI, but face major hurdles
Last month
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data privacy
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ai
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ai ethics & governance
Over 80% of healthcare leaders have GenAI strategies, yet only 40% align them with business goals amid skill and security challenges.