AI Adoption stories - Page 34

Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.

Uploads of sensitive data to AI tools rose to 26.4% in Q3 2025, with personal accounts contributing 12%, raising concerns over data security in UK and US firms.

Dynatrace unveils next-gen AI cloud operations, integrating directly with Microsoft Azure SRE Agent for smarter, automated issue detection and resolution.

Kyndryl launches new AI services to help businesses transform job roles, improve collaboration, and upskill workforces for agentic AI integration.

Despite 89% piloting AI, 78% neglect core data security, leading to breaches largely from known vulnerabilities, warns new Tenable research.

AI has surpassed economic slowdown as the top risk for US business leaders, with 50% citing AI concerns in a survey of mid-market executives.

Nearly all large US firms use AI, yet only half see widespread benefits as integration and impact measurement remain major challenges.

Most marketers feel unprepared for AI-driven, click-less customer journeys despite 62% expecting them to be common within a year, reveals new research.

Research reveals many small businesses in Australia, the UK and US are cautious about AI, despite growing confidence and benefits like time savings.

Despite 88% of employees using AI, companies risk losing up to 40% of productivity gains due to poor training and weak talent strategies, a global survey finds.

Sage launches AI Trust Label in US and UK, boosting SMB confidence by clarifying AI use and data ethics within Sage Intacct software.

The CNCF has launched a Certified Kubernetes AI Conformance Program to set open standards for deploying AI workloads across platforms.

Most firms use AI, but only a small fraction have scaled it widely, says McKinsey, with just 39% seeing notable financial benefits so far.

Nearly half of financial firms struggle to scale AI fully due to data silos and security concerns, despite widespread adoption and hybrid deployment strategies.

Forrester warns that AI errors could cost B2B firms over USD $10 billion by 2026 due to unregulated tool use, while influencer spending and AI negotiation rise.

In 2026, AI adoption must prioritise value, trust and governance as firms face a reckoning over ROI, ethics and operational costs amid fading hype.

One in three corporate researchers have yet to use AI tools, despite many seeing time savings and benefits in their work, says Elsevier's latest report.

AI-driven network automation is the top telecom investment priority, with 37% of firms focusing on AI for customer care and diagnostics this year.

Portal26 has raised USD $9 million to expand its AI platform, supporting enterprises in managing generative AI adoption with enhanced governance and security.

AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.