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Amazon stories - Page 5

Busy customer support center ai powered helpdesk solutions ecommerce us

eDesk expands US operations to boost AI-driven support for eCommerce

Sat, 23rd Aug 2025
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eDesk expands its US operations to support growing eCommerce brands with AI-driven helpdesk solutions, managing millions of customer queries each month.
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UKG appoints Jim Joudrey Chief Technology Officer to drive AI

Sat, 23rd Aug 2025
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UKG appoints Jim Joudrey as Chief Technology Officer to lead AI innovation and global engineering, overseeing a team of 4,000 technology professionals.
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AI drives data centre surge to $387 billion by end of 2025

Thu, 21st Aug 2025
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datacentre infrastructure
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AI and sovereign data laws drive global data centre market to an estimated $387 billion by 2025, reshaping infrastructure and energy use worldwide.
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Exclusive: Cloudera bets on AI and hybrid cloud as demand shifts

Tue, 19th Aug 2025
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virtualisation
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hybrid cloud
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hyperscale
Cloudera thrives on AI and hybrid cloud growth, aiding clients in regulated sectors while balancing innovation and cost across global markets.
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Heatwave boosts Huski's global sales of champagne coolers

Tue, 12th Aug 2025
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physical security
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clean technologies
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amazon
Taranaki's Huski sees global sales soar as its ice-free champagne coolers become top sellers amid record heatwaves worldwide.
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Plextek wins major award for radar aiding real-time debris tracking

Thu, 31st Jul 2025
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spacetech
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amazon
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nasa
Plextek has won a Technology Excellence Stevie Award for its radar enabling real-time tracking of space debris, enhancing safety amid low Earth orbit congestion.
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Internal-themed phishing emails drive sharp rise in staff clicks

Fri, 18th Jul 2025
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phishing
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email security
KnowBe4's Q2 2025 report reveals a sharp rise in staff clicking on phishing emails disguised as internal HR or IT messages, highlighting ongoing security challenges.
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Phishing attacks in Q2 2025 exploit trust in internal emails

Fri, 18th Jul 2025
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data protection
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phishing
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email security
Q2 2025 phishing simulations reveal 98.4% of top attacks mimic internal emails, exploiting employee trust in HR and IT communications.
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Prime Day grows in Australia as shoppers hunt value & savings

Fri, 11th Jul 2025
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amazon
Prime Day in Australia gains momentum as shoppers seek bargains amid rising living costs, with retailers leveraging discounts and omnichannel strategies for growth.
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Agentic AI drives retail shift from legacy systems to smart commerce

Thu, 3rd Jul 2025
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Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.
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Monday.com appoints Harris Beber as new Chief Marketing Officer

Wed, 18th Jun 2025
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partner programmes
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ai
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google
Monday.com has appointed Harris Beber as Chief Marketing Officer to lead global marketing from New York, starting 3 July 2025 amid its growth plans.
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Jenny Welsh joins UniTaskr to drive global growth, diversity

Thu, 12th Jun 2025
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martech
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amazon
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adobe
Jenny Welsh joins UniTaskr as Head of Growth and Strategy to spearhead global expansion and promote diversity in the student work platform sector.
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Cyberattack on major food distributor sparks supply chain fears

Tue, 10th Jun 2025
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supply chain
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cybersecurity
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amazon
A cyberattack on United Natural Foods, a key supplier for Whole Foods, risks widespread disruption to North America's food supply chains and grocery availability.
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Temu joins global council to step up fight against online fakes

Wed, 21st May 2025
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payment technologies
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apple
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paypal
Temu has joined the International Anti-Counterfeiting Coalition's Marketplace Advisory Council to strengthen efforts against online counterfeit goods.
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AI speeds up SEO for eCommerce brands facing new challenges

Thu, 15th May 2025
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martech
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commerce systems
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supply chain
AI technology accelerates SEO for eCommerce brands, cutting product page update times from weeks to hours while improving search alignment and conversions.
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AI & unified platforms shape the future of self-service

Thu, 8th May 2025
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digital entertainment
B2C firms are embracing AI-powered self-service platforms to cut costs and boost customer flexibility, enhancing subscription account management.
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AI-focused marketing risks eroding trust, says new research

Wed, 7th May 2025
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martech
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genai
New study finds consumers trust companies more when they promote human expertise over AI, especially in personalised services like healthcare and luxury goods.
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Half of consumers trust brands more when using passkeys

Wed, 30th Apr 2025
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gaming
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surveillance
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biometrics
Nearly half of consumers would trust brands more using passkeys instead of passwords, with 56% of 25-34-year-olds supporting the shift, says Thales study.
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AWS plans USD $11 billion Indiana data centre hub, 1,000 jobs

Fri, 25th Apr 2025
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digital transformation
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hyperscale
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dc
AWS will invest USD $11 billion to build new data centres in Indiana, creating 1,000 jobs and marking the state's largest ever capital investment.
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Hornetsecurity partners with Amazon to enhance SES Mail security

Thu, 24th Apr 2025
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malware
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hyperscale
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phishing
Hornetsecurity partners with Amazon to offer Vade Advanced Email Security Add-On for enhanced real-time threat protection to Amazon SES Mail Manager users.