Analyst report stories - Page 11
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NICE recognised as leader in 2024 Gartner Magic Quadrant
Thu, 31st Oct 2024
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uc
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cx
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martech
NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.
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Capgemini unveils generative AI solutions for engineering
Thu, 31st Oct 2024
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uc
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digital transformation
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cx
Capgemini has unveiled an expanded generative AI portfolio, launching solutions to enhance engineering and R&D processes across various industries.
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Satellite IoT revenue to reach USD $5.8 billion by 2027
Wed, 30th Oct 2024
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firewalls
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network security
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iot
A Juniper Research study predicts satellite IoT revenue will surge from USD $2.9 billion in 2024 to USD $5.8 billion by 2027, driven by demand for remote connectivity.
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Dayforce named Leader in 2024 Gartner Magic Quadrant
Wed, 30th Oct 2024
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data analytics
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hcm
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ai
Dayforce has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud HCM Suites, marking its fifth consecutive year of achievement.
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Freshworks launches Freddy AI Agent for service efficiency
Wed, 30th Oct 2024
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cx
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martech
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hcm
Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.
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SoftServe named a Challenger in 2024 Gartner Magic Quadrant
Wed, 30th Oct 2024
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digital transformation
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genai
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ai
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.
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Criteo named leader by IDC MarketScape for retail media
Wed, 30th Oct 2024
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ai
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digital marketing
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analyst report
Criteo has been named a leader by IDC MarketScape in the inaugural report on Worldwide Retail Media Network Service Providers.
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NTT DATA & Palo Alto partner on cybersecurity service
Tue, 29th Oct 2024
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firewalls
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network security
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cloud security
NTT DATA has teamed up with Palo Alto Networks to introduce its Managed Extended Detection and Response service, enhancing enterprise cybersecurity significantly.
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New Relic named a Leader in Gartner 2024 Magic Quadrant
Mon, 28th Oct 2024
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smartphones
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devops
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cx
New Relic has been named a Leader in the 2024 Gartner Magic Quadrant for Digital Experience Monitoring, praised for its visionary integrations and customer satisfaction.
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Dynatrace named a leader in 2024 Gartner's Magic Quadrant
Fri, 25th Oct 2024
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digital transformation
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cx
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martech
Dynatrace has been named a Leader in the inaugural 2024 Gartner Magic Quadrant for Digital Experience Monitoring, showcasing its exceptional capabilities.
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IBM named leader in Gartner's cloud finance tools report
Fri, 25th Oct 2024
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devops
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financial systems
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apm
IBM has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud Financial Management Tools for its IBM Cloudability product.
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Freshworks launches Freddy AI Agent for streamlined support
Fri, 25th Oct 2024
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cx
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martech
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hcm
Freshworks has launched Freddy AI Agent, an innovative tool that autonomously resolves 45% of customer queries, promising quick, no-code deployment.
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AI fuels cloud race among Microsoft, AWS, & Google
Fri, 25th Oct 2024
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hyperscale
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genai
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ai
A new report reveals that AI now drives cloud demand, with Microsoft leading the race, followed by AWS and Google, as 22% of recent projects integrate AI.
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Appian tops Gartner report for complex applications
Thu, 24th Oct 2024
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low-code
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ai
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software development
Appian has been named top for Complex Internal Applications in Gartner's 2024 Critical Capabilities report for Low-Code Application Platforms.
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RingCentral leads 2024 Gartner Magic Quadrant for UCaaS
Thu, 24th Oct 2024
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uc
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digital transformation
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cx
RingCentral has been named a Leader in the 2024 Gartner Magic Quadrant for UCaaS for the tenth consecutive year, showcasing exceptional innovation and reliability.
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APAC firms to boost AI investment by over 20% in 2024
Wed, 23rd Oct 2024
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genai
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ai
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government
Research suggests nearly half of Asia Pacific firms plan to boost AI investments by over 20% in the next year, despite a skills gap hindering progress.
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CrowdStrike & Fortinet partner to enhance cybersecurity
Wed, 23rd Oct 2024
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uc
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firewalls
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endpoint protection
CrowdStrike and Fortinet have joined forces to enhance cybersecurity, integrating their leading protection solutions for improved threat detection and response.
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Asia Pacific sees AI investment surge to USD $45 billion in 2024
Wed, 23rd Oct 2024
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genai
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ai
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customer service
New research reveals 43% of organisations in the Asia Pacific plan to boost AI investments by over 20% next year, highlighting a strategic divide.
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Gartner predicts AI will reshape business workforce by 2028
Wed, 23rd Oct 2024
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genai
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ai
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cybersecurity
Gartner's latest predictions reveal that by 2026, 20% of businesses could streamline operations via AI, potentially eliminating half of middle management roles.
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SER named leader in IDC assessment for content services
Wed, 23rd Oct 2024
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.