Analyst report stories - Page 2
Customer support leads global adoption of enterprise generative AI
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digital transformation
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software development
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customer service
IoT Analytics finds customer support leads enterprise generative AI use, with 49% of deployments aiding issue resolution among 530 projects analysed.
Why manufacturing execution systems are now a strategic imperative
Last week
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digital transformation
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dei
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iot
The manufacturing execution system market, valued at USD $14.88bn in 2024, is set to hit USD $41.78bn by 2032 amid rising demand for digital transformation.
Tray.ai launches ITSM Agent to automate IT support tasks
Last week
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saas
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uc
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digital transformation
Tray.ai launches an AI-powered ITSM Agent that automates routine IT support, cutting human tickets by 75%, boosting efficiency across major firms.
Rapid7 unveils customisable MDR to boost enterprise security
Last month
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firewalls
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network security
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cloud security
Rapid7 unveils MDR for Enterprise, a tailored detection and response service offering 24/7 oversight to tackle complex cyber threats across diverse infrastructures.
Bitdefender Launches PHASR to Fight Stealthy Cyber Threats
Last month
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endpoint protection
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soc
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edr
Bitdefender launches GravityZone PHASR to combat living-off-the-land cyber threats, using AI to tailor security based on individual user behaviour globally.
Further unveils AI-powered platform to centralise GMP data
Last month
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martech
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cdp
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ai
Further has launched Compass Marketing Intelligence to centralise Google Marketing data within Google Cloud, boosting campaign performance with AI-driven insights.
Gartner names Apromore a leader in 2025 process mining report
Last month
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data analytics
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ai
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bi
Melbourne's Apromore leads Gartner's 2025 Magic Quadrant for Process Mining Platforms, ranked among the top three global vendors for the third year running.
Envoy names new leaders amid demand for workplace analytics
Last month
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martech
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adobe
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analyst report
Envoy appoints Daryle Burt as Chief Revenue Officer and Ras Gill-Boulos as VP Marketing to expand its data-driven workplace platform amid rising demand.
Diligent unveils AI tool to streamline risk management for firms
Last month
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apm
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risk & compliance
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ai
Diligent launches AI Risk Essentials, an AI-driven tool to help organisations identify, benchmark and mitigate enterprise risks in under a week.
Preparing your data centre for AI
Last month
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hybrid cloud
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digital transformation
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multi-cloud
AI adoption hits 72% globally, spurring a data surge that challenges data centres to scale storage sustainably amid soaring demand by 2025.
Cybersecurity seen by 85% of CEOs as critical for business growth
Last month
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partner programmes
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risk & compliance
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ai
A global survey reveals 85% of CEOs see cybersecurity as vital for business growth, highlighting its role beyond protection to strategic enablement.
ANZ firms ramp up AI agent adoption to stay competitive in 2025
Last month
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uc
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hybrid cloud
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data analytics
Australian and New Zealand firms are rapidly expanding AI agent investments, with 91% deeming it vital for staying competitive, says Cloudera survey.
Celonis ranked leader again in 2025 Gartner process mining report
Last month
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digital transformation
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rpa
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ai
Celonis leads Gartner's 2025 Magic Quadrant for Process Mining Platforms, excelling in execution and vision for the third consecutive year.
Large format display market falls as tariffs hit global sales
Last month
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semiconductors
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analyst report
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tariffs
Global Large Format Display market sees 1.7% unit sales drop and 10.9% revenue fall in Q1 2025 amid tariff woes and price pressures.
Check Point named leader in GigaOm’s AI-powered firewall report
Last month
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firewalls
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network security
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breach prevention
Check Point Software is named Leader and sole Outperformer in GigaOm’s Enterprise Firewall report for its AI-driven Quantum Security Solutions.
GitLab unveils AI-driven DevSecOps integration with Amazon Q
Last month
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devops
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digital transformation
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hyperscale
GitLab has launched GitLab Duo with Amazon Q for Ultimate self-managed users on AWS, integrating AI to accelerate and secure software development workflows.
Illumio unveils AI security graph for cloud threat response
Last month
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firewalls
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hybrid cloud
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network security
Illumio unveils Illumio Insights, an AI-driven cloud security tool that detects and neutralises cyber threats across hybrid and multi-cloud environments in real time.
CData unveils cloud service after $350 million backing
Last month
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data analytics
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cx
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martech
CData Software's new cloud-based service expands data connectivity for software firms, following $350m investment and Gartner Magic Quadrant recognition.
Ardoq names Brian Zeman Chief Revenue Officer for growth
Last month
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saas
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gaming
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digital transformation
Ardoq appoints Brian Zeman as Chief Revenue Officer to drive global growth, focusing on expansion in the Americas and enhancing enterprise architecture solutions.
Kaspersky tops 2024 security tests with record 97% TOP3 rate
Last month
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devops
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phishing
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reviews
Kaspersky topped 91 of 95 independent cybersecurity tests in 2024, with a 97% TOP3 finish rate, marking 12 years as industry leader globally.