Business strategy stories

Wolters Kluwer launches new ESG tools for CBAM & planning
Today
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sustainability
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climate change
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business strategy
Wolters Kluwer unveils new ESG tools to aid firms with EU’s Carbon Border Adjustment Mechanism compliance and integrate sustainability into financial planning.

Chris Lowe joins Yaspa as Chief Financial Officer for expansion
Yesterday
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fintech
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partner programmes
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ai
Chris Lowe joins Yaspa as full-time CFO to lead financial strategy during expansion into new markets and sectors across Europe.

Exclusive: Chris Donato on Zendesk’s AI shift in CX strategy
Yesterday
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saas
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cx
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martech
Exclusive: Zendesk's Chris Donato says AI now drives customer loyalty, urging firms to adopt 'human-centric AI' or risk falling behind in CX.

Digital transformation: How to go faster-without losing control
Yesterday
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digital transformation
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cx
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martech
Digital transformation is vital for survival, but businesses must balance rapid innovation with strong governance to avoid costly risks and stay competitive.

How can fintechs overcome the problem of scaling in an unstable market?
3 days ago
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fintech
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cx
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martech
Fintechs face tough scaling challenges amid market consolidation; data-driven strategies and strong trust are key to surviving and thriving.

UK business leaders equate AI with utilities like water & energy
Last week
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digital transformation
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partner programmes
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ai
A survey finds 65% of UK business leaders rank AI as vital as water and energy, with 93% urging swift adoption alongside calls for thoughtful oversight.

BGF invests to boost PMC’s global tech & commerce ambitions
Last week
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digital transformation
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martech
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commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.

C-suite divisions slow GenAI adoption due to security worries
Last week
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digital transformation
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edge computing
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iot
NTT DATA report reveals C-suite divisions hinder generative AI adoption, as security worries and unclear policies alarm many CISOs globally.

Organisations boost customer education but face scaling hurdles
Last week
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edutech
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cx
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martech
New research shows 92% of firms plan to expand customer education in 2025, despite facing challenges scaling programmes and measuring their impact.

Ex Sky & Barclays leaders join Beyond the Blueprint for growth
Last week
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digital transformation
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partner programmes
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ai
Four former leaders from Sky, Barclays, Deloitte and KFC join UK advisory firm Beyond the Blueprint to boost growth amid tech and economic changes.

APAC leads with USD $11.3m average AI spend as global gap widens
This month
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hybrid cloud
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digital transformation
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cx
Asia Pacific leads global AI investment with an average spend of USD $11.3m, as companies worldwide increase AI budgets by 250%, widening the adoption gap.

AI to create new roles as Nimbl predicts job growth not loss
This month
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digital transformation
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cx
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martech
Nimbl predicts AI will create new job roles and growth, transforming the workforce with personalised services rather than causing redundancies.

Ataccama launches Partner Advisory Board to boost data strategy
This month
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data analytics
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hyperscale
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martech
Ataccama forms its first Partner Advisory Board with leaders from Deloitte, AWS, and Capgemini to drive data strategy and platform development.

Turning personalisation into profit: What’s holding businesses back?
This month
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crm
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digital transformation
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cx
Despite personalisation’s proven ability to boost loyalty and revenue, 41% of Australian restaurants struggle to track its success and scale its impact effectively.

Ecommpay guide helps merchants navigate global eCommerce
This month
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cx
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martech
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partner programmes
Ecommpay has launched a guide offering merchants practical strategies to navigate global eCommerce growth and tackle challenges in international payments.

Cambridge Spark urges C-suite to boost AI knowledge for growth
This month
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partner programmes
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ai
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cto
Cambridge Spark urges all C-suite executives to boost AI knowledge through training, warning that gaps could limit business growth and boardroom decisions.

Jin Hui marks decade leading North Asia growth at Gallagher
This month
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partner programmes
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leadership
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security industry
Jin Hui celebrates 10 years at Gallagher, leading growth in China and North Asia with strong leadership as the company expands its regional presence.

Australian C-suites embrace AI skills amid leadership gap
This month
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digital transformation
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partner programmes
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financial systems
Australian C-suite executives are rapidly boosting AI skills, with 4.7 times more leaders now listing AI literacy on LinkedIn than two years ago.

EY launches Studio+ to drive customer-centric AI transformation
This month
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digital transformation
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cx
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martech
EY launches Studio+, combining design, sales, marketing, and AI expertise to help businesses transform customer experiences and drive growth amid digital shifts.

How retailers can stay profitable amidst economic uncertainty
This month
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digital transformation
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cx
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martech
Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.