CommBank (CBA) stories - Page 1

AI reshapes banking with Goldman Sachs leading adoption
Last week
#
genai
#
ai
#
ai agents
Evident has launched its AI Use Case Tracker, revealing 167 AI applications across leading banks like Goldman Sachs and JPMorgan Chase, highlighting a shift towards tangible impact.

Telstra & CommBank extend partnership to combat fraud
This month
#
advanced persistent threat protection
#
physical security
#
cybersecurity
Telstra and CommBank have announced an extension to their partnership, introducing new 'Fraud Indicator' technology to enhance fraud detection and protect against identity theft.

Australian SMEs struggle with cash flow & profits drop
Last month
#
cba
#
smes
#
cash flow
A CommBank survey reveals almost 80% of Australian small to medium businesses struggled with cash flow last year, prompting various strategies for relief.

Commonwealth Bank uses AI to enhance customer service
Fri, 29th Nov 2024
#
crm
#
fintech
#
cx
Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.

CommBank app updates enhance security against scams
Mon, 18th Nov 2024
#
cryptocurrency
#
fintech
#
blockchain
CommBank has unveiled new security features for its mobile app, including digital wallet reviews and scam warnings, to enhance customer protection against fraud.

Small businesses called to ‘stop the hack’ this Cyber Security Awareness Month
Wed, 2nd Oct 2024
#
mfa
#
advanced persistent threat protection
#
microsoft
During Cyber Security Awareness Month, COSBOA's Stop the Hack campaign urges small businesses to enrol in free training to bolster their cyber defences.

Westpac tops mobile banking, but user satisfaction wavers
Thu, 12th Sep 2024
#
cx
#
martech
#
cdp
Mobile banking apps dominate in Australia with 75% of users utilising them last month. However, only 63% find their bank's mobile features adequate, says Forrester.

Banks reveal increased AI usage in response to shareholder demand
Fri, 6th Sep 2024
#
linkedin
#
cba
#
nab
Nearly one-third of the world’s largest banks now disclose AI use cases and ROI, with UK banks like Barclays and NatWest tripling AI references over the past year.

Boxing star Danny Green fronts new Cyber Wardens, Cyber Security campaign
Tue, 13th Aug 2024
#
telstra
#
australian government
#
cba
Boxing legend Danny Green champions the Cyber Wardens campaign to boost cyber security for small businesses amidst rising online attacks.

More wins MVNO Start-Up of the Year at global awards
Tue, 23rd Jul 2024
#
partner programmes
#
travel
#
canstar blue
Australian telco More named MVNO Start-Up of the Year at Europe's MVNO World Congress for growth-driven strategies and innovations, leveraging CommBank trust.

AI expert offers tips to help small businesses leverage AI tools
Thu, 18th Jul 2024
#
genai
#
ai
#
deloitte
Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.

CommBank app adds travel booking & car buying services
Thu, 11th Jul 2024
#
cx
#
martech
#
customers
CommBank’s app now includes Travel Booking and car buying services as it aims to enhance digital engagement among its 8.5 million active users.

Doctors urged to tackle rising cyber threats in healthcare
Tue, 25th Jun 2024
#
ransomware
#
advanced persistent threat protection
#
healthtech
As cyber attacks surge, doctors warn clinics to protect operations, with some even considering a return to paper records.

Commonwealth Bank joins anti-scam network to bolster security
Fri, 14th Jun 2024
#
uc
#
email security
#
collaboration
Commonwealth Bank of Australia joins a new anti-scam intelligence network to combat online fraud, in collaboration with AFCX and NASC, enhancing digital security.

Australia's biggest bank and telecom unite to protect small businesses
Mon, 10th Jun 2024
#
edutech
#
uc
#
it training
CommBank and Telstra team up with COSBOA to launch Cyber Wardens, a free training program aimed at safeguarding Australia’s small businesses from costly cyber threats.

Aussie businesses boost green asset investment amidst slowdown
Tue, 28th May 2024
#
cartech
#
cleantech
#
sustainability
Australian businesses have boosted investment in assets by 22%, particularly in green technologies like electric vehicles, despite a slowing economy, reports the Commonwealth Bank.

Australian start-up EnergyFlex launches energy management app
Sat, 18th May 2024
#
power / energy
#
cba
#
energy consumption
EnergyFlex, an Aussie start-up founded by RAAF veterans, launches an app to cut energy costs and emissions by aligning usage with renewable availability.

We are making cyber security simple for Australian small business
Tue, 7th May 2024
#
advanced persistent threat protection
#
email security
#
cybersecurity
Australia's leading bank and telecoms firm collaborate with COSBOA to simplify cybersecurity for small businesses, launching free security training, 'Cyber Wardens'.

Rising affordability issues shift Aussies to digital health payments
Mon, 6th May 2024
#
payment technologies
#
healthtech
#
research
New research exposes a rise in Australian patients delaying or cancelling healthcare due to cost concerns, urging providers towards digital solutions to meet patients' evolving payment preferences.

Kore.ai appoints Paul Rilstone as VP for Australia & New Zealand
Wed, 24th Apr 2024
#
cx
#
martech
#
genai
Kore.ai appoints industry veteran Paul Rilstone as Vice President for Australia and New Zealand, aiming to boost its presence and accelerate growth in the region.