Email stories

InDebted unveils a standalone API to check AI-written debt collection messages in real time, flag vulnerability and create audit trails.

Infobip data shows single-channel alerts collapsing as brands pivot to omnichannel, AI-led conversations across SMS, RCS, WhatsApp and voice.

As AI floods marketing channels with competent content, CMOs are racing to quantify trust as their scarcest and most valuable asset.

Engineers are hauling TAT-8, the first transatlantic fibre-optic internet cable, off the ocean floor, closing a landmark digital era.

Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.

Sinch partners with Lovable to embed global messaging, email and voice into its AI build platform, starting with Mailgun-powered email.

Gen Z click on phishing links nearly three times more than Baby Boomers, despite heavier use of multi-factor authentication, Yubico finds.

Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.

Smart Communications launches SmartPATH in ANZ, an AI-driven platform streamlining omnichannel communications for regulated industries like insurance and healthcare.

Despite instant messaging growth, 48% of IT leaders say email remains the top channel for vital business communications worldwide.

IRONSCALES has launched Deepfake Protection, using AI to detect and neutralise deepfake email threats, as phishing attacks surge globally by up to 1,740%.

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

Biztech Lawyers and Intelliworx predict modest growth in M&A activity, company consolidation, and an upswing in down round investments for 2024 tech industry.

Trustwave report exposes unique cybersecurity threats in retail sector, providing insights and strategies for resilience.

FileInvite has raised $10 million in Series A investment to fast-forward the extinction of email for requesting and collecting documents online.

Spamhaus and Validity partner to combat malicious activity in emails, aiming to create a safer environment for businesses and consumers.

Significantly, spam messages account for more than half of 295 billion in 2019, making 55% of global email traffic in this year, the company states.

Email-based cyber attacks are of major concern to Singapore IT professionals, even despite increasing technology investments.

It has been seven months since SonicWall split from Dell. CEO Bill Conner says it's an exciting time for the company: Here's what it has been up to.

Business email compromise scams, also known as CEO fraud, is a huge problem in 2016. How can you spot one and what should you do about it?.