Employee Experience (EX) stories - Page 9
Digital Island’s new workshop for superior contact centres
Tue, 9th May 2023
#
uc
#
cx
#
martech
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
Copilot in Microsoft Viva and Microsoft Viva Glint launched
Fri, 21st Apr 2023
#
hcm
#
llms
#
ai
Microsoft is announcing an AI Copilot in Microsoft Viva and the introduction of Viva Glint to boost workforce engagement and performance.
FM Global Announces Six Senior Leadership appointments
Wed, 29th Mar 2023
#
hcm
#
culture
#
ex
FM Global has announced six senior appointments, focused on growth and competitive advantage, including a new chief science officer.
Logicalis appoints Dina Knight as Chief People Officer
Fri, 10th Mar 2023
#
hcm
#
cleantech
#
cloud services
Logicalis, the global technology service provider, has appointed Dina Knight as its first-ever Chief People Officer to drive its employee-first ideology.
Video: 10 Minute IT Jams - The latest update from Avaya
Thu, 9th Mar 2023
#
hcm
#
risk & compliance
#
ai
Avaya's Managing Director of Australia and New Zealand, Dino Beverakis, discusses the future of work and customer experience in 10 Minute IT Jams.
IWD 2023: 5 ways to create more balanced experiences in the workplace
Wed, 8th Mar 2023
#
dei
#
hcm
#
digital inclusion
Findings from the Qualtrics study highlight the diverse gender experience gaps that exist in workplaces across Australia and New Zealand.
IWD 2023: Investing in Innovation and Technology for Gender Equality
Wed, 8th Mar 2023
#
dei
#
hcm
#
women in technology
Organisations today must strive to constantly recalibrate their processes to promote a diverse, inclusive, and progressive workplace culture.
Medallia appoints Adam Maine as ANZ Country Manager
Thu, 23rd Feb 2023
#
uc
#
cx
#
martech
Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.
Telestream Names Rhonda Bassett-Spiers as New CEO
Thu, 16th Feb 2023
#
cx
#
martech
#
hcm
Rhonda Bassett-Spiers named new CEO of Telestream, a global leader in workflow automation and video production solutions, succeeding Dan Castles.
Couchbase appoints Fidelma Butler as Chief People Officer
Thu, 16th Feb 2023
#
hcm
#
workplace
#
zendesk
Cloud database platform company, Couchbase, appoints Fidelma Butler as Chief People Officer to lead SaaS team scaling and building company culture.
Rimini Street sticks with 4-day work week following 'favourable results'
Thu, 2nd Feb 2023
#
hcm
#
sap
#
oracle
The decision to adopt the program followed favourable results for both employees and the company during a six-month trial phase in 2022.
UniSuper chooses Oracle to improve HR function and internal ops
Tue, 31st Jan 2023
#
hcm
#
oracle
#
payroll systems
UniSuper, one of Australia's largest superannuation funds, has chosen Oracle Fusion Cloud HCM to upgrade its HR function and improve efficiency for employees.
Rocket Software adds to leadership team with CPO appointment
Thu, 19th Jan 2023
#
hcm
#
ex
#
job moves
Rocket Software has appointed Julie Law as its new Chief People Officer, responsible for improving its culture and colleagues' experiences.
Workhuman Cloud completes Workday HCM certified integration
Wed, 21st Dec 2022
#
hcm
#
partner programmes
#
cloud services
Integration with Workday HCM makes it easy for employees to participate in recognition, celebrations, and conversations right where they work.
AI Rudder releases research on future of customer experience with AI
Wed, 23rd Nov 2022
#
digital transformation
#
cx
#
martech
The report, titled The Future of Customer Experience with Voice AI, was based on a survey comprising more than 500 customer experience leaders in Asia.
Genetec warns against cyber crime risk from older systems
Thu, 17th Nov 2022
#
hcm
#
advanced persistent threat protection
#
risk & compliance
With the ever-increasing rise in cyber crime, Genetec is cautioning organisations of all sizes to be vigilant about the cybersecurity risk.
.webp)
blueAPACHE appoints James Bubbers as General Manager Experience
Fri, 4th Nov 2022
#
cx
#
martech
#
hcm
The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success.
Qualtrics' new product line offers insights into CX and EX
Fri, 21st Oct 2022
#
cx
#
martech
#
hcm
With Qualtrics CrossXM, organisations can understand how key employee experience metrics statistically significant impact on customer outcomes.
SAP appoints Carl Jones as Managing Director for South East Asia
Fri, 30th Sep 2022
#
hcm
#
sap
#
sales
Dr Carl Jones appointed as SAP Concur's new Managing Director for South East Asia, leading client-facing commercial opportunities and promoting sustainability.
blueAPACHE appoints Brett Armstrong as General Manager Sales
Fri, 30th Sep 2022
#
hcm
#
resellers
#
blueapache
IT service provider blueAPACHE appoints Brett Armstrong as General Manager Sales to enhance sales both locally and globally.