Fluent Commerce stories

Retailers name the cost of living crisis their biggest challenge in 2025, with 56% citing it as the main concern amid economic uncertainty, says Fluent Commerce.

Fluent Commerce has been named a 'Leader' in The Forrester Wave: Order Management Systems, Q1 2025, praised for innovation and rapid customer results.

Jamie Cairns of Fluent Commerce anticipates that 2025 will see a surge in AI utilisation and a stronger focus on customer loyalty in retail.

Singapore's Secretlab partners with Fluent Commerce to upgrade its Order Management System, enhancing global digital operations for improved customer experience.

As Black Friday nears, retailers must prepare against outdated order management systems to prevent downtime and maximise their sales potential.

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

Generative AI is set to revolutionize enterprise software by making costly customisation obsolete, paving the way for unprecedented digital agility.

After years of economic turmoil, the UK retail sector expects a revival as 93% of retailers forecast business growth for 2024, despite ongoing challenges.

In an exclusive, Fluent Commerce's Chief Strategy Officer, Jamie Cairns, illuminates how the Australian firm is revolutionising how global businesses manage orders and inventory.

Fluent Commerce, the Australian OMS provider, revitalises its global channel partner programme, aiming to stimulate the OMS wave and strengthen its diverse partnerships.

Customer pressures for greener alternatives coupled with increasing regulatory scrutiny makes sustainability a strategic priority in 2024.

With the negative impact of poor inventory management clear to see, forward-thinking retailers are turning to technology to resolve these issues.

By having a consolidated view of inventory levels, you can minimise stockouts and overstocking, optimising working capital and reducing storage costs.

This article discusses what Composable Commerce is, the benefits of the technology, how it makes peaks in trading easier and how retailers can get started.

Adding an Order Management System (OMS) to your existing ERP platform can enhance order fulfilment and improve customer experience.

Rob Crowley, who is the CTO at Fluent Commerce, joins us today to tell us more about Fluent Commerce and the importance of composable commerce.

Historic luxury house Balmain deploys Fluent Order Management to deliver an improved online customer experience.

Fluent Commerce appointed Wendy Zveglic as its VP of Engineering. Wendy will lead the team and develop innovative solutions for retail giants.

Multinational retailer ALDO Group implements a new distributed order management system from Fluent Commerce for omnichannel order fulfilment.

Fluent Commerce is supporting the apparel and footwear company VF Corporation by partnering with customer experience firm Merkle to implement a new OMS.