The Ultimate Guide to Generative AI
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Generative AI (GenAI).
What to know about Generative AI
Generative AI is reshaping the digital landscape by powering advances across industries with its ability to create content, assist decision-making, and automate processes. From enhancing customer experience platforms and streamlining business workflows to transforming healthcare and cybersecurity, generative artificial intelligence is driving innovation and operational efficiency at an unprecedented scale.
Businesses and organisations are increasingly adopting generative AI technologies to harness its potential benefits, while also grappling with challenges such as data privacy, security risks, ethical considerations, and the need for robust governance. As generative AI solutions become core components of enterprise strategies, understanding their capabilities and implications is vital for staying competitive in today’s rapidly evolving digital economy.
Our stories explore practical deployments, emerging trends, and expert insights on generative AI’s impact across sectors, helping readers navigate its opportunities and challenges. Whether you are interested in the latest AI-driven product innovations, policy developments, or strategies for successful AI integration, this collection offers comprehensive information to keep you informed about the pivotal role of generative AI in transforming businesses and society.
American Generative AI News
Regional stories with direct local relevance
Salesforce unveils Koa CRM reasoning model on NVIDIA
The model is already being piloted by customers as Salesforce pushes AI deeper into CRM workflows with fewer errors and more control.
Velric launches AI hiring platform with candidate score
Employers are getting a task-based alternative to CV screening as the platform aims to curb inflated credentials and AI-written applications.
Datarails launches Desk for finance request ticketing
Finance teams will gain a central queue with audit trails and AI-drafted replies, reducing time spent chasing invoices and records across systems.
Visa survey finds trust gap in AI-powered payments
Only 23% of US consumers trust generative AI to pay, but 61% would let Visa handle agent-led transactions, a survey found.
LoanPro AI tool cuts loan servicing call times 15%
Loan servicers could see fewer escalations and faster calls as the new interface also creates an audit trail for compliance checks.
Netcraft wins five more top US banks as takedowns rise
Banking groups are increasingly paying for rapid removal of phishing and impersonation scams as AI-driven attacks spread across multiple channels.
Analyst Insights
Research and market analysis connected to Generative AI
HCLTech launches Pulse for mid-market AI transformation
Exclusive: ABBYY flags data readiness as AI barrier
Gartner warns AI layoffs could force rehiring by 2029
UiPath named Gartner IDP leader for second year running
ABBYY named leader in Gartner's IDP market assessment
Featured News
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Exclusive: ABBYY launches hybrid AI document models
Enterprises under pressure to curb AI risk and cost are being given a hybrid option that blends generative models with OCR and rules-based extraction.
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DocuWare prepared for launch of new interface, IDP, AI tool
Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Estima CEO: Generative AI reshapes pharmaceutical value proof
The HEOR tech firm is using generative AI to cut approval analyses from years to weeks, reshaping launch decisions and regulator responses.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Cohesity mitigating shadow AI by empowering staffers
Approved AI tools are cutting shadow use by staff, but Cohesity warns the bigger risk is corrupted enterprise knowledge and weak governance.
AI arms race forcing businesses to rethink cybersecurity
Security teams are racing to shrink exposure windows as AI makes newly disclosed vulnerabilities exploitable almost immediately.
TrustedTech report warns of 'AI Skills Underclass' gap
Nearly half of U.S. workers lack AI training, widening a skills gap that leaves the most exposed employees to fend for themselves.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
Check Point: Be the best, or get out the way
Rising AI-driven attacks are compel security buyers to cut vendor sprawl, though Check Point warns over-consolidation can still raise risk.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Agentic AI creates enterprise challenge beyond LLM boom
Enterprises face rising costs and governance gaps as thousands of AI agents begin operating alongside staff across multiple systems.
Exclusive: Virtuozzo sees GPU clouds reshape AI infrastructure
AI demand is pushing cloud providers towards GPU-as-a-service models, with efficiency and utilisation emerging as key differentiators.
Expert Columns
What should replace the resume in an AI-first hiring process?
Your AI Scaling Problem is Actually a RAG Problem
Modern data teams: key roles, structures and data quality
AI can produce the work, it can't produce the lawyer
When AI memory, simulation and provenance collide
Supercharged security: Cyber risk in the age of frontier AI
What Role Does Data Quality Play in Data Governance?
Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
AI in action: From conversations to real business outcomes
AI deserves our appreciation, but only if we're honest about what we're appreciating
Interviews
Interviews and video coverage from the networkRecent Generative AI News
Azira launches AI location platform for travel marketers
Destination marketers could cut report turnaround times as Azira One puts complex location data into a natural language AI interface.
Valify launches AI chat for hospital spend visibility
Hospital finance teams can now query fragmented purchased services spend in plain English, with answers drawn from 1,400 categories.
PUCPR launches free AI code to protect human thinking
Free prompts to curb AI over-reliance are being rolled out in Brazil as PUCPR tries to preserve source citation and human judgement.
Eltropy summit debates AI at Monterey leadership event
More than 90 credit union and community bank leaders weighed AI's efficiency gains against fraud and service risks at Eltropy's summit.
AI fraud fears rise as payment scams hit finance teams
Finance teams are losing money to payment scams as generative AI makes fake invoices, emails and voice requests harder to spot.
Constructor wins trio of Stevie Gold awards for eCommerce
Recognition for its AI shopping tools highlights growing retailer demand for tech that lifts conversion, revenue and customer satisfaction.
Multiplier raises USD $6 million seed led by Lux Capital
Asset managers are turning to bespoke AI as Multiplier says its software can protect proprietary research and speed up workflows.
Forcepoint appoints Vincent Merlin as Marketing Chief
As AI security spending rises, the cybersecurity company has hired a veteran marketer to shape its pitch on data control and governance.
Litera to add Hotshot legal training to CE Manager
Law firms will get practical training and CLE tracking in one system as Hotshot's courses move into Litera CE Manager from Q4 2026.
Thomson Reuters launches new CoCounsel Legal in US
Law firms get a single workflow for research, drafting and verification as the updated system reaches US users, with Canada and Britain to follow.
Pricefx adds bring-your-own AI to pricing platform
Customers can query live pricing data in Microsoft Copilot, Claude or ChatGPT as Pricefx opens its platform to approved enterprise AI assistants.
Adobe says AI travel traffic to US sites jumps 119%
Travellers are increasingly starting searches with AI, and travel sites that are hard for models to read may miss out on bookings.
Vector expands AI literacy courses for schools & colleges
Schools and colleges are under pressure to set AI rules as the new courses aim to close staff and student skills gaps.
Intapp launches Celeste AI for compliance and timekeeping
AI-driven workflows are set to speed intake, conflicts checks and billing for regulated firms as they juggle growth and tighter compliance demands.
AdvisorFinder launches AI visibility tool for advisers
Financial advisers risk being overlooked as clients increasingly use generative AI and search engines to pick firms, the company says.
Concentric AI adds vision model to spot sensitive files
Security teams can now spot blurred passports and licences at scale, as the new feature classifies sensitive files by visual cues alone.
Impala launches MCP server for philanthropy data in AI
Foundation teams can now query verified grant data in Claude and ChatGPT, as Impala bets on AI-powered analysis over proposal drafting.
Synchrony & OpenAI launch discoverability & innovation tie-up
The tie-up could push financing offers and rewards directly into AI shopping, testing whether shoppers will use credit inside ChatGPT.
Intuit adds AI features to mid-market finance software
Mid-market finance teams can now query company data in plain English as Intuit rolls out AI tools that automate close, reporting and payments.
Bolt launches AI platform for insurance distribution
Fragmented agency workflows could be cut as Bolt's new platform links quoting, servicing and carrier access across US insurance markets.
