Hospitality stories - Page 6

Medallia appoints new Country Manager for Australia and New Zealand to meet rising customer experience demand in the region using cloud-based technology.

The collaboration will provide hotels and spas with enhanced resources for guest services, restaurant reservations, and other contact centre operations.

SevenRooms, the guest experience platform for hospitality businesses, has named Josh Todd as Chief Marketing Officer to lead global marketing efforts.

Paessler continues to grow in APAC with new hires Jim Lee, Business Development Manager, and Tommy Lok, Director of Technical Services.

RobosizeME appoints industry stalwarts to Advisory Board to tackle staff shortages with its delivery team and RPA solutions.

The acquisition strengthens and scales with frontline, roster-driven, shift-based workforces across a wide range of industry verticals.

Rob Torres appointed as non-exec director for travel industry platform Katanox, partnering with global hotel brands and implementing best practices.

Travel industry veteran Rob Torres joins Katanox as non-executive director, bringing 20 years of experience to partner with global hotel brands.

PPDS appoints Alison Maxson as Senior Marketing Manager for North America, leveraging her 17 years of B2B expertise and dedication to gender diversity.

Cloud-based system, hospoIQ, offers business intelligence for the hospitality sector in New Zealand and Australia.

Hospitality businesses in New Zealand are getting a helping hand through an online auction called Hands Up 4 Hospo.

Samsung Australia senior director of display and memory solutions, Phil Gaut, says that the TV meets guests’ demands whilst improving hotel efficiency.

Providing more personalised shopping experiences through customer loyalty initiatives will ultimately benefit the customer.

ITC solutions integrator BayCom has acquired Brantas International Technology to bring smart technology to the hospitality industry in the post-COVID-19 world.

Doshii, the Australian-based middleware cloud platform and hospitality marketplace provider, has signed on three new Point of Sale (POS) partners.

Kiwi company Trickle, is committed to helping hospitality organisations in New Zealand to ‘go green’ and reduce beer wastage.

Fresho, an online ordering company, is transforming the food industry in New Zealand by streamlining wholesale ordering and reducing food waste.

At SMF 2019 the pair signed a MOU to promote upskilling and technology collaborations to keep Singapore as top MICE destination in Asia.

Red Beverage 4.0 provides the ability to monitor and manage growers and supply chains, plus functionality to capture, manage and retain recipes.

IoT and home automation are driving up consumer expectation, and catering to this will be the key to success for the hospitality sector.