Incident management stories - Page 4
Motorola unveils AI Assist Suites for 911 responders
Fri, 30th Jan 2026
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saas
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digital transformation
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data privacy
Motorola launches AI Assist Suites to cut admin and language delays for 911 call handlers and frontline officers, promising faster responses.
Dynatrace unveils agentic AI system for autonomous ops
Thu, 29th Jan 2026
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devops
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hybrid cloud
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digital transformation
Dynatrace launches an agentic AI operations layer to automate cloud and AI-native workloads, aiming for self-healing, autonomous observability.
New Relic links AI observability to faster deployments
Tue, 27th Jan 2026
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devops
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digital transformation
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application security
New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.
Komodor bolsters leadership for AI driven SRE growth
Sat, 24th Jan 2026
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devops
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data analytics
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digital transformation
Komodor hires a new CFO and elevates its people chief to steer global expansion of its AI-driven site reliability engineering platform.
AI agents race ahead of governance, security & trust
Fri, 23rd Jan 2026
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data protection
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digital transformation
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phishing
AI agents surge into big business with scant oversight, leaving governance, security and trust frameworks struggling to keep pace.
Atlanta Hawks partner with ManageEngine on IT overhaul
Thu, 22nd Jan 2026
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data analytics
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digital transformation
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cx
Atlanta Hawks tap ManageEngine to unify IT across State Farm Arena, boosting live event reliability and real-time visibility for fans.
Deutsche Telekom boosts API security with Akamai deal
Thu, 22nd Jan 2026
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cloud security
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risk & compliance
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zero trust security
Deutsche Telekom Security taps Akamai's certified service scheme to bolster API defences and microsegmentation for high‑risk sectors.
TCCA issues new specs for 4G & 5G mission critical callout
Wed, 21st Jan 2026
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uc
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5g & beyond
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4g technology
TCCA releases first Broadband Callout specs for 4G and 5G mission critical paging, aiming to boost global interoperability for emergency services.
NETSCOUT boosts 5G slicing visibility for operators
Wed, 21st Jan 2026
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uc
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firewalls
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network infrastructure
NETSCOUT upgrades 5G tools to give operators full Standalone slice visibility, aiming to protect SLAs and tap $67.5 billion market growth.
ServiceNow deepens OpenAI pact to power voice-first AI
Wed, 21st Jan 2026
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digital transformation
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it automation
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rpa
ServiceNow expands its OpenAI partnership to make frontier models and voice-first AI core to enterprise workflows and automation at scale.
Selector gains eight US patents for AI-driven observability
Wed, 21st Jan 2026
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network infrastructure
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hybrid cloud
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data analytics
Selector secures eight US patents for AI-driven observability, spanning causal inference, LLM training, path tracing and predictive maintenance.
Spence Software halves IT costs with 11:11 cloud move
Wed, 21st Jan 2026
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saas
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data protection
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dr
Spence Software shifts its S2Web SaaS platform to 11:11 Systems' cloud, slashing IT spending by 50% and boosting performance and control.
Visionplatform.ai adds AI agents to Milestone XProtect
Fri, 16th Jan 2026
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data protection
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digital transformation
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socs
Visionplatform.ai adds on-premise AI agents to Milestone XProtect, turning security control rooms into decision-support environments.
Nozomi unveils Vantage IQ for OT & IoT cyber defence
Fri, 16th Jan 2026
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ransomware
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iot security
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iot
Nozomi launches Vantage IQ, a private, company-trained AI assistant to help OT and IoT security teams tackle soaring critical infrastructure threats.
New Relic: telcos go AI‑first in observability push
Tue, 13th Jan 2026
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devops
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digital transformation
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apm
Telcos race ahead on AI-first observability as New Relic links faster AI monitoring uptake to higher returns and fewer costly outages.
Coro 3.7 adds AI analytics & revamped security hub
Wed, 7th Jan 2026
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firewalls
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digital transformation
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network security
Coro 3.7 refreshes its SMB security platform with a revamped Actionboard, AI analytics and health scoring to streamline incident response.
AI speeds software delivery but widens control gap
Tue, 6th Jan 2026
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devops
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cx
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martech
AI is accelerating software delivery but fuelling risky releases, burnout and customer disruption, exposing a widening “AI control gap”.
Imply warns rising observability costs cut visibility
Fri, 19th Dec 2025
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devops
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data analytics
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siem
Imply warns soaring observability costs are forcing enterprises to cut log retention, leaving IT teams with blind spots during incidents.
Keeper links identity security alerts into ServiceNow
Fri, 12th Dec 2025
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pam
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cloud security
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socs
Keeper links its identity and privileged access alerts into ServiceNow, giving security teams real-time, centralised incident response.
Riverbed unveils AI tool to automate workplace IT support
Thu, 11th Dec 2025
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uc
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digital transformation
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hcm
Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.