Merchants stories

Chargebacks911 reveals merchants lose over USD $170 billion annually to chargeback fraud, driven by consumer convenience and rising dispute misuse in digital payments.

Ecommpay integrates Visa Instalments, letting merchants offer customers fixed payment options on high-value purchases via familiar Visa credit cards.

Paynt acquires Canadian payments firm E-xact to boost North American growth, targeting a further US acquisition by late 2025.

Trek has teamed up with Gr4vy to enhance its Buy-Online-Pickup-In-Store service, improving payment processing and real-time inventory for customers.

Ecommpay has been named a finalist in four categories at the Retail Systems Awards, recognising its innovations in payment solutions and fraud prevention.

Retail crime is surging in Australia, with a 22% rise in return fraud. Experts urge government investment in technology to combat these threats.

Airwallex has partnered with Discover Global Network to enhance payment options for merchants in key regions, boosting flexibility and reducing cart abandonment.

PayNet and Ant International have significantly boosted Malaysian SMEs' growth in 2024, with Alipay+ driving over 80% of cross-border QR payments via DuitNow.

Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.

A recent survey by Ecommpay reveals that 61% of eCommerce merchants prefer payment providers prioritising Environmental, Social, and Governance principles.

Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.

Loop has acquired Wonderment to enhance its commerce operations for Shopify merchants, combining AI insights with real-time shipment tracking.

Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the eCommerce experience.

United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.

As Black Friday approaches, retailers are urged to adopt advanced payment technologies to tackle rising fraud and ensure smooth transactions.

Finkeda has launched over 36,000 merchant hubs across India, providing vital financial services to rural areas and enhancing local economic empowerment.

Printful and Printify have merged to enhance eCommerce offerings, aiming to expand production-on-demand capabilities and reduce environmental impact.

PicoNext has introduced a new Shopify app that allows merchants to easily create Digital Product Passports using generative AI, aiding compliance with EU regulations.

J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.

New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.