Merchants stories
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Loop & Global-e partner to simplify global returns
Last week
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cx
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martech
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commerce systems
Loop has teamed up with Global-e to streamline cross-border returns for Shopify brands, aiming to boost international operations and enhance customer trust.
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eCommerce merchants sway towards ESG-focused providers
Last month
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dei
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ecommerce
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cleantech
A recent Ecommpay survey reveals 61% of eCommerce merchants prioritise payment providers' ESG commitments in their partnership decisions, highlighting a growing demand for sustainability.
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Searchspring reports 55% surge in 2024 Black Friday sales
Mon, 30th Dec 2024
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data analytics
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cx
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martech
Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.
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Loop acquires Wonderment to enhance Shopify solutions
Fri, 13th Dec 2024
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cx
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martech
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commerce systems
Loop has acquired Wonderment to enhance its commerce operations for Shopify merchants, combining AI insights with real-time shipment tracking.
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Yuno introduces Mastercard's Click to Pay for clients
Fri, 29th Nov 2024
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cx
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martech
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payment technologies
Yuno now offers Mastercard's Click to Pay, a secure checkout solution aimed at reducing cart abandonment and enhancing the e-commerce experience.
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United Cellars wins at Asia eCommerce Awards 2024 for innovative CX
Fri, 22nd Nov 2024
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digital transformation
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cx
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martech
United Cellars has been honoured at the Asia eCommerce Awards 2024 for leveraging technology to enhance customer experiences with SmartOSC's support.
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Don’t ignore payments tech ahead of retail’s most important events
Mon, 18th Nov 2024
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cx
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martech
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displays & projectors
As Black Friday approaches, retailers are urged to adopt advanced payment technologies to tackle rising fraud and ensure smooth transactions.
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Finkeda empowers rural India with more than 36,000 merchant hubs
Fri, 15th Nov 2024
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financial literacy
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merchants
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financial services
Finkeda has launched over 36,000 merchant hubs across India, providing vital financial services to rural areas and enhancing local economic empowerment.
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Printful & Printify announce merger for sustainable growth
Fri, 8th Nov 2024
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ecommerce
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stakeholders
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merchants
Printful and Printify have merged to enhance eCommerce offerings, aiming to expand production-on-demand capabilities and reduce environmental impact.
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PicoNext launches AI-powered app for Shopify DPP creation
Tue, 5th Nov 2024
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cx
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martech
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commerce systems
PicoNext has introduced a new Shopify app that allows merchants to easily create Digital Product Passports using generative AI, aiding compliance with EU regulations.
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J.P. Morgan partners with Quest to enhance Aussie payments
Fri, 18th Oct 2024
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fintech
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cx
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martech
J.P. Morgan has teamed up with Melbourne's Quest Payment Systems to enhance retail payments in Australia, promising streamlined transactions and improved customer experiences.
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UK retailers lose $2.6 billion annually to policy abuse
Tue, 15th Oct 2024
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cx
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martech
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partner programmes
New research reveals UK retailers are tightening return policies, driven by annual losses of $2.6 billion from fraud and policy abuse.
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Shopline introduces a new B2B commerce solution for brands
Tue, 8th Oct 2024
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saas
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cx
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martech
SHOPLINE has launched its B2B Commerce Solution, aiming to transform the buying experience for brands with enhanced digital capabilities and customer support.
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Sydney startup Pyng aims to eliminate surcharge fees
Tue, 24th Sep 2024
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payment technologies
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cloud services
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qr code
A Sydney startup, Pyng, offers Australians a solution to save billions in annual tap-and-go surcharge fees by facilitating surcharge-free payments through its innovative app.
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Ecommpay unveils new brand identity & inclusivity initiative
Wed, 11th Sep 2024
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dei
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cleantech
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collaboration
Ecommpay unveiled a new brand identity and the 'Ecommpay for Good' inclusivity programme, focusing on accessibility, inclusivity, and sustainability.
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Loop launches customisable order tracking to boost shopper engagement
Tue, 10th Sep 2024
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martech
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personalisation
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cdp
Loop revolutionises post-purchase experience with free Order Tracking feature, enabling brands to engage customers through custom tracking pages, boosting sales and reducing support queries.
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Asia Pacific faces rising fraud threat, Forrester report warns
Wed, 4th Sep 2024
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genai
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ai
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data sharing
The Asia Pacific faces a surge in fraud, with sophisticated methods like deepfakes pushing financial institutions to rely on AI and machine learning to combat evolving threats, Forrester reports.
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Australian businesses must adapt to payment trends: Worldpay
Mon, 2nd Sep 2024
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cryptocurrency
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cx
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blockchain
Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.
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ACI Worldwide appoints Trent Gunthorpe as Head of Pacific
Fri, 30th Aug 2024
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personal computing devices
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google
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apple
ACI Worldwide has named Trent Gunthorpe as the new Head of Pacific, aiming to lead digital payments transformation and drive growth across 15 nations in the region.
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Fresha secures $31 million from J.P. Morgan for expansion
Fri, 23rd Aug 2024
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martech
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cdp
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ai
Fresha secures a $31 million venture debt facility from J.P. Morgan to fuel expansion, enhance AI capabilities, and support new market entries.