Millennials stories

Poor data intake drives customer disengagement in Australia & NZ
Last week
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digital transformation
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cx
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martech
Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.

Australian firms face challenge of managing generational divides
Last week
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digital transformation
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hcm
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workforce management
Nearly all Australian employers face challenges managing generational divides, with 29% citing varied tech skills as the top issue in multigenerational teams.

Consumers cut spending as inflation & tariffs hit groceries
Last month
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supply chain
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ai
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inflation
Rising inflation and tariffs are forcing global consumers to cut grocery spending, shift to discount retailers, and reduce purchases across several retail categories.

Gen MZ Australians spend AUD $9.2 billion on smart home tech
Last month
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smartphones
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smart home
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home automation
Gen MZ Australians spent AUD $9.2 billion on smart home tech last year, using devices to care for children, pets, and plants in daily routines.

UK workers overwhelmed as AI adoption outpaces support & training
Last month
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digital transformation
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hcm
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ai
Research shows 71% of UK workers feel AI tools are advancing faster than they can learn, causing anxiety and highlighting a need for better support and guidance.

Samsung highlights ‘Unsung Snappers’, unveils Galaxy S25 Edge
Last month
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samsung
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photography
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millennials
Samsung spotlights ‘Unsung Snappers’ who take photos for others, launching Galaxy S25 Edge with AI tools to ease capturing perfect moments.

Air New Zealand named most attractive employer for 2025
Last month
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hcm
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ibm
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air new zealand
Air New Zealand has been named New Zealand’s Most Attractive Employer for 2025, marking its third consecutive win in the Randstad Employer Branding Research.

AI reshaping traditional sectors like insurance & travel
Last month
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smartphones
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ai
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samsung
Artificial intelligence is revolutionising the way sectors operate, and embracing the technology is now essential for unlocking its full potential.

Video & influencer strategies seen as key for B2B marketers
Last month
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cx
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martech
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digital entertainment
LinkedIn research reveals Asia-Pacific B2B marketers prioritise video and influencer strategies to capture attention amid growing campaign challenges.

Australians set to spend AUD $10.5 billion in EOFY sales
Last month
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payment technologies
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paypal
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online courses
Seventy-one per cent of Australians plan to shop in EOFY sales, with spending expected to hit AUD $10.5 billion amid rising cost-of-living pressures.

UK consumers value store loyalty over brands, research shows
Fri, 30th May 2025
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customer service
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branding
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online shopping
UK shoppers show stronger loyalty to stores than brands, with customer service and rewards driving loyalty, especially among those over 55 years.

Australian investors drive record US options trading surge
Fri, 30th May 2025
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stock market
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investment
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millennials
Australian investors surge into US options trading with a 62.7% rise despite market volatility, trading USD $116.5 million in contracts in H1 2025.

Emotional spending boosts local luxury as Brits shun big brands
Thu, 29th May 2025
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instagram
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millennials
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gen z
Shoppers increasingly favour local luxury, with £41 billion spent annually on emotion-driven impulse buys, signalling a shift from big brands to local products.

AI use in Australian shopping soars, with one in three onboard
Fri, 23rd May 2025
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cx
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martech
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ai
One in three Australians now use AI for shopping tasks like choosing outfits and planning meals, with adoption up 45% in the past year, study finds.

More than half of UK consumers abandon brands over bad apps
Thu, 22nd May 2025
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cx
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martech
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software
Research by Amplitude shows 58% of UK consumers abandon brands after app glitches, prioritising seamless functionality over sleek design to keep loyalty.

AI shopping adoption in Canada grows 44% in one year
Thu, 22nd May 2025
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fintech
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ai
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shopping
Adyen's report reveals 36% of Canadian consumers use AI for shopping, a 44% rise, with over half open to future AI-assisted purchases.

Australians urged to prepare as BNPL credit reporting changes
Fri, 16th May 2025
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bnpl
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asx
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financial literacy
Australia's new BNPL rules from June 2025 bring protections but leave credit reporting and borrowing impact unclear for millions of users.

Technology helps bridge generational gaps in workplace learning
Thu, 15th May 2025
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it training
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millennials
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generation z
Most L&D professionals find engaging Baby Boomers hardest in multi-generational workforces, with tech seen as key to personalised learning solutions, LearnUpon finds.

Gen Z & millennials seek balance, security & AI skills at work
Thu, 15th May 2025
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edutech
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genai
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ai
Deloitte survey reveals NZ Gen Z and millennials prioritise financial security, well-being, and purpose, with rising workplace stress and growing GenAI use.

Career growth, flexibility & upskilling top 2025 work trends
Tue, 13th May 2025
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it training
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dei
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hcm
people2people report reveals a slowing job market, rising competition, and shifting employee priorities focused on career growth and flexibility across generations.