Opinion stories
Data-driven businesses have a higher chance of success in transformative projects, but it takes more than just data to guarantee success.
Amid rising customer expectations, AI-powered chatbots are revolutionising the service landscape, promising 24/7 support and operational efficiency.
Adopting HCI means ditching traditional security in favour of application-based policies, automation, and machine learning to ensure agility and performance.
AI bots may power 85% of customer service interactions by 2020, but human touch is still vital for a positive experience, reveals Gartner research.
Business owner and entrepreneur, Sean Mitchell, explains why he decided to learn coding to take control of his business.
Six months post-GDPR, we demystify compliance myths and provide key insights to navigate the data regulation maze.
British businesses are harnessing just 58% of data's potential, losing out on GBP £52 billion in GDP gains. What's holding them back, and how can they improve?.
Adobe has announced the launch of Project Aero, an integrated platform for augmented reality (AR), that aims to transform customer experiences.
Much of the information accessed in the Facebook breach is perfect for cyber criminals planning their next phishing attack.
AI technology is streamlining human interactions rather than replacing them in contact centres, as customers still rely on human interaction.
Adobe has announced that it is bringing the full version of Photoshop CC to the iPad, allowing users to be creative anywhere. #Photoshop #Adobe #iPad.
53% of ANZ companies now believe that keeping IoT secure is the greatest challenge they face in rolling out their IoT capabilities.
Phishing attacks or social-engineering attacks are on the rise, where cybercriminals trick people into divulging details and participating in scams.
Cloud adoption rates vary globally, with Australia and New Zealand leading the way, while Germany remains risk-averse.
The law was enforced in May but is still confusing to some colocation providers as to which requirements they must comply with.
Application programming interfaces (APIs) are the cornerstone of both connected devices and the connected experience.
In today's digital era, we're seeing a big change of focus from UI to modern user experiences (UX) such as conversational UX and purpose-built UX.
In the wake of rising blockchain popularity, the medical tourism industry is bound to be among the top beneficiaries.
Being such an integral part of the internet infrastructure makes DNS a popular target for cyber criminals looking to attack organisational networks and data.
NVIDIA unveils RAPIDS, a GPU-accelerated platform boosting data science and machine learning, promising 50x speedups and support from major tech players.
