Salesforce stories
Salesforce launches Agentforce 360 retail tools to unify AI across marketing, eCommerce and service, promising smoother shopper journeys.
Salesforce launches an AI Fluency Playbook to help build 'agentic enterprises', guiding staff to work effectively with AI agents at scale.
Informatica from Salesforce is named a Leader in Gartner's 2025 Magic Quadrant for Data Integration Tools, its 20th straight year on top.
Linux Foundation unites Anthropic, Block and OpenAI in new Agentic AI hub to standardise tools and protocols for autonomous AI agents.
Conviva expands Digital Product Insights with AI-driven pattern analytics, unifying journeys across apps, websites and conversational agents.
Salesforce launches an Agentforce Sales app for ChatGPT, letting sellers query and update live CRM data and trigger workflows in-chat.
Lightrun's Runtime Context pipes live runtime data into AI coding tools, aiming to slash post-deployment failures and speed debugging.
MTX APAC has acquired New Zealand Salesforce consultancy Adapt IQ NZ to create a Wellington-based delivery and innovation hub for APAC.
Cyber attacks on SaaS platforms are soaring, pushing boards to make AI‑driven security a core strategy as misconfigurations fuel mass breaches.
Linux Foundation launches Agentic AI Foundation to standardise open protocols for interoperable AI agents with backing from major tech firms.
Aryaka predicts AI will force SASE convergence, spark 2026 'AI firewall' wave and push CIOs towards unified, cost-cutting security platforms.
ThoughtSpot launches four AI agents to automate data modelling, dashboards and embedded analytics, pushing towards autonomous enterprises.
AI is set to manage 41% of Singapore's customer service cases by 2027, as service teams embrace “agentic” tools despite security concerns.
Journey Beyond deploys RingCentral-powered cloud stack and in-house AI chat to run South Australia's new Monarto Safari Resort in four months.
University of Nottingham Malaysia debuts NOVA AI assistant to give round-the-clock course and admissions guidance to global applicants.
Cloud Nine streamlines global sales and fulfilment, using BPA to knit together NetSuite, Salesforce, Shopify and logistics partners.
Gearset adds native Gitflow, CD rules and PR queuing to its Salesforce DevOps platform to help large global teams release faster at scale.
Salesforce appoints Paul Carvouni to spearhead ASEAN AI growth from Singapore as region targets trillion-dollar agentic enterprise boom.
Alteryx appoints veteran customer experience leader Bill Tabbit-Humphrey as Chief Customer Officer to steer post-sale AI analytics strategy.
AI and cybersecurity roles are reshaping India's tech workforce, as tier-2 cities rise as hubs for next-generation digital skills.
