ServiceNow Stories

American Stories

ServiceNow stories

Flexera & Atlassian tie up to boost AI service data

The tie-up aims to fix a long-standing data gap in IT operations, giving service teams richer context to speed incident handling and cut risk.

By Mara Sugue • 4 min read • Yesterday

Software-as-a-Service

Pdq expands api access & integrations across plans

IT teams will be able to automate more routine work as PDQ opens API access across all paid plans and adds new endpoints for custom fields, vulnerabilities and deployment status.

By Joseph Gabriel Lagonsin • 3 min read • This month

Software-as-a-Service

PDQ expands API access & integrations across plans

Broader automation is now available to all customers as PDQ opens up data links for vulnerability, deployment and asset management workflows.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Digital Transformation

Thrive appoints John Toney as security services chief

The hire deepens Thrive's push into cybersecurity as customers seek outside help with threat detection, response and risk management.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Global Stories

ServiceNow stories

Customer Relationship Management

Zoom unveils AI tools linking meetings to business work

Users will be able to search across Zoom and more than 40 apps, while AI agents turn meeting notes into tasks and updates.

By Mara Sugue • 4 min read • 3 days ago

Malware

What Is Shadow AI and What Does It Mean for Your Organisation?

Gartner says 69% of organisations suspect staff are using banned AI tools, raising the risk of security or compliance incidents by 2030.

By Nish Sudhakaran • 7 min read • 3 days ago

Privileged Access Management

BeyondTrust adds just-in-time access to ServiceNow

The tie-up lets security teams remove standing privileges from ServiceNow workflows while keeping fast access for staff who need it.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago

Identity and Access Management

Reco raises USD $55 million with AT&T Ventures backing

The security software company will use the money to expand sales and support as enterprises race to govern AI agents accessing sensitive systems.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Hybrid Cloud

LogicMonitor launches AI-led IT model with governed action

Enterprises under pressure from alert overload may gain faster incident as the platform ties AI recommendations to strict human approvals and audit trails.

By Sofiah Nichole Salivio • 4 min read • Last week

Identity and Access Management

Reco raises USD $55 million as AI agent security grows

Backers are betting that enterprise AI oversight will need sharper tools, as the security software company brings total funding to USD $140 million.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Application Security

Reco raises USD $55 million in AT&T Ventures-backed round

The deal lifts Reco's total funding to USD $140 million as enterprises race to govern AI agents linked to sensitive systems and data.

By Sofiah Nichole Salivio • 4 min read • Last week

Privileged Access Management

Keeper passes 100,000 customers amid AI security push

Identity security spending is rising as firms grapple with AI access risks, helping Keeper Security pass 100,000 organisations and USD $240 million ARR.

By Sean Mitchell • 3 min read • This month