The Ultimate Guide to Software-as-a-Service
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
American Software-as-a-Service News
Regional stories with direct local relevance
SailPoint warns of 40-to-1 gap in AI agent security
Most enterprises still lack controls for AI agents, with SailPoint's survey finding only 2% have tools to govern them.
Flexera & Atlassian tie up to boost AI service data
The tie-up aims to fix a long-standing data gap in IT operations, giving service teams richer context to speed incident handling and cut risk.
Tamr raises USD $21 million to expand AI data tools
The funding will help Tamr speed up development of agentic features as enterprises struggle to make fragmented records usable for AI systems.
Oracle NetSuite launches free QuickStart for startups
Eligible US startups can now use NetSuite's accounting tools free, as Oracle pushes founders to adopt finance software before spreadsheets start to fail.
Impala names Marisa Sires as Chief Executive Officer
Annual recurring revenue climbed 60% under the outgoing chief executive, as the New York-based data and software provider widens its reach in philanthropy.
MAVI launches AI finance talent platform for US firms
The service targets a tight hiring market, promising faster placements and lower costs for finance teams struggling to fill skilled roles.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Flexera & Atlassian tie up to boost AI service data
AI pricing puts software firms under margin pressure
SentinelOne named Leader in IDC endpoint security study
SAS launches AI Navigator for enterprise governance
Boomi named Gartner leader in API management for AI
Featured News
How Harvey AI's next generation deals with Canadian data
Canadian law firms can keep client files walled off, while choosing data storage and processing become key topic for AI in law.
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DocuWare prepared for launch of new interface, IDP, AI tool
Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Expert Columns
It's time to embrace our robot overlords
Designing for data sovereignty: Building architectures that keep control where it belongs
How businesses can avoid widespread harm from cloud outages
When IT fails in manufacturing, the whole supply chain pays
6 Pillars of data quality and strategies for improving your data
The psychology of better decision-making in the real-time enterprise
Translation over technology: The channel's most undervalued skill
Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Scaling globally requires more than cloud capacity
Interviews
Interviews and video coverage from the network
Recent Software-as-a-Service News
Gainsight shifts to value-based pricing as AI grows
Customers will pay according to revenue and accounts managed, as Gainsight drops seat-based charging for its customer success software next year.
Sidetrade bookings surge as North America drives growth
North America supplied more than half of quarterly bookings, as Sidetrade's new annual recurring revenue jumped 348% year on year to €2.60 million.
Hyperlayer raises GBP £19.5m in Flintlock-led round
Banks will use the new funding to modernise digital services without replacing core systems, as Hyperlayer is valued at GBP £195 million.
Google adds Gemini integration to borderless Lakehouse
Businesses can query data across rival clouds without moving it into Google Cloud first, as the preview aims to speed AI agents and cut duplication.
Maxio launches AI agents for finance teams in billing
The tool is aimed at easing manual close, collections and reconciliation work while keeping finance staff in control of approvals.
Thales launches tool to secure sensitive data from AI
The launch aims to help firms curb AI-driven exposure of sensitive information by linking data discovery, analytics and protection in one tool.
Infotech rebrands, buys Zluri to launch CIO analytics system
The deal gives Infotech live software-management data for its new CIO Analytics service as advisory firms race to adapt to AI-driven IT operations.
Thales launches data security tool amid AI access risk
The platform is designed to help firms expose and protect sensitive data as AI assistants and machine identities widen access paths across systems.
KDDI launches AI-driven MDR service for businesses
Businesses in the US and EMEA can now tap 24/7 AI-led cyber monitoring as KDDI aims to ease compliance pressure and response delays.
AI outpaces marketers' readiness in measurement study
Only 3% of senior marketers say their organisations are fully ready to use AI in marketing measurement, despite its speed benefits.
Netskope launches AgentSkope marketplace for teams
The new marketplace lets customers manage AI agents in one console, easing procurement bottlenecks and helping overstretched security teams triage alerts faster.
Dashlane expands SIEM integrations with browser telemetry
The move aims to close a browser visibility gap, giving security teams earlier warning of risky logins and phishing without another console.
AI overtakes legacy replacement in Kyndryl modernisation
Organisations are now prioritising AI over replacing old systems, with Kyndryl finding 98% of respondents have delayed modernisation and suffered setbacks.
Acumatica embeds AI across cloud ERP in 2026 R2 update
Mid-market users will get embedded AI, a new analytics layer and industry-specific upgrades as routine ERP tasks shift onto Acumatica's 2026 R2 platform.
OpenAI launches dots, always-on AI agents for work
The new service lets users delegate ongoing work to persistent agents that can act across apps, raising fresh privacy and control questions.
LocalStack acquires WonderTwin AI to boost local testing
Teams testing software integrations could soon avoid live APIs and shared sandboxes, as LocalStack adds WonderTwin AI's application emulators.
Gainsight links Salesforce Agentforce & Slack to data
Sales and customer success teams can now see renewal risks and expansion signals in Slack and Salesforce without switching systems.
US firms struggle to keep up with software testing
Rising cloud update cycles are leaving many enterprise IT teams unable to verify critical software changes before they hit operations.
Drata launches standalone third-party risk tool for vendors
The standalone release aims to cut manual vendor checks as firms face faster AI adoption and increasingly complex supplier risk.
Open-weight AI models take majority of Vercel traffic
Cheaper open-weight systems are now driving more than half of Vercel's AI Gateway token traffic, while average token prices fell 23.2% in August.
Job Moves
Impala names Marisa Sires as Chief Executive Officer
Zingtree appoints Venkat Iyer as Chief Technology Officer
Ondaro promotes three to vice president in ServiceNow shift
Jazz appoints six senior leaders as DLP push scales
Agiloft appoints Kristin Knox Esche as General Counsel
Abnormal AI names three executives amid attack surge
Alation appoints Rick Baker as Chief Operating Officer
Rod Squires named CloudBolt CEO post-StormForge deal
