User experience (UX) stories - Page 1
TheFork integrates OpenAI's Operator for UK bookings
Yesterday
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openai
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automation
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ux
TheFork has integrated OpenAI's Operator into its platform, enabling automated restaurant bookings and personalised recommendations for UK diners.
PPDS reveals new Philips Interactive 3000 Series displays
Yesterday
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digital signage
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cleantech
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sustainability
PPDS has unveiled the Philips Interactive 3000 Series, a versatile range of multi-touch displays designed for 24/7 use in various sectors.
Amazon unveils next-gen Alexa+, powered by generative AI
Yesterday
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biometrics
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smart home
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genai
In addition to responding intuitively to voice commands, Alexa+ can actively manage and orchestrate other connected services and devices.
Ecommpay study reveals factors merchants prioritise most
3 days ago
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payment technologies
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speed
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digital economy
Research by Ecommpay reveals that 57% of merchants prioritise functionality when selecting payment providers, highlighting a shift towards enhancing checkout experiences.
IKEA tops ecommerce for best customer experience in 2025
3 days ago
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cx
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martech
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ecommerce
A study has crowned IKEA the top ecommerce site for customer experience in the UK for 2025, outpacing competitors with superior site performance.
StorONE unveils S1 Version 3.9 with major cost savings
3 days ago
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storage
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data protection
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data analytics
StorONE has launched Version 3.9 of its S1 Platform, claiming up to a 75% reduction in enterprise data storage costs with AI-driven features.
Akamai launches Managed Container Service for low latency
3 days ago
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storage
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digital transformation
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edge computing
Akamai Technologies has unveiled a Managed Container Service, enhancing user experiences by running workloads closer to users across over 700 cities.
Matt Milne appointed Access4's Chief Revenue Officer
5 days ago
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saas
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uc
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cx
Access4 has appointed Matt Milne as Chief Revenue Officer to enhance its go-to-market strategy and strengthen partner relationships from Sydney.
Human-centred design essential in software development
Last week
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digital transformation
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software development
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design thinking
Alex Avery, Founder of Notitia, insists that human-centred design is crucial in software development, ensuring solutions meet user needs, not just technological goals.
Royal NZ College partners with Tribal for new LMS system
Last week
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edutech
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martech
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personalisation
The Royal New Zealand College of General Practitioners has partnered with Tribal Group to implement a new learner management system aimed at enhancing education efficiency.
Christchurch firm Concentrate wins 2024 HubSpot Impact Award
Last week
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digital transformation
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ecm
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martech
Christchurch's Concentrate has won HubSpot's 2024 Impact Award for Product Excellence, celebrating its redesign of Chelsea Sugar's website which boosted user engagement.
FedEx launches tool to streamline global import logistics
Last week
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supply chain & logistics
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world trade organisation
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shipping
FedEx has launched its Collaborative Shipping Tool to enhance import processes, improving efficiency and visibility for global customers amid rising import demands.
Wireless Broadband Alliance releases L4S Wi-Fi guidelines
Last week
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smartphones
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gaming
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uc
The Wireless Broadband Alliance has unveiled new guidelines for implementing L4S technology in Wi-Fi, aiming to enhance low-latency applications like cloud gaming and VR.
Veriam launches all-in-one platform for identity and access
Last week
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saas
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physical security
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rpa
Veriam has unveiled an innovative platform to streamline identity management, access, subscriptions, and contracting for online service providers, simplifying B2B operations.
Lifecycle launches Nexus App for MVNO customer management
Last week
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smartphones
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digital transformation
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cx
Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.
Neat expands Indian presence with 190% revenue growth
Last week
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digital transformation
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hcm
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microsoft
Neat, a Norwegian video tech firm, is expanding in India following a 190% revenue surge in FY2024, driven by rising demand for hybrid work solutions.
Dovetail announces Insight Out 2025: AI & product innovation at its best
Last week
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cx
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martech
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ai
Dovetail will host its Insight Out conference on April 23-24, 2025, in San Francisco, featuring industry leaders discussing AI and product innovation.
The business case for human-centric security research
Last month
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security industry
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ux
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gallagher security
The security industry's focus on technology overlooks a crucial element: the human factor, essential in crafting effective and tailored security solutions.
Deepfakes & scams plague one-fifth of UK dating app users
Last month
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email security
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ai
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scams
A survey by Sumsub reveals that deepfakes pose a significant threat on UK dating apps, with 75% of users suspecting AI manipulation.
Cloudinary launches 3D platform to boost e-commerce sales
Last month
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cx
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martech
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ecommerce
Cloudinary has launched Cloudinary 3D, a new platform designed to help e-commerce brands enhance product presentation through immersive 3D and AR experiences.