Vodafone stories - Page 6

Vodafone NZ and Tourism Holdings join forces to promote remote working in New Zealand, encouraging flexibility and productivity for employees.

The moves makes Vodafone New Zealand the first telecommunications provider in New Zealand to implement the solution.

The company has supported more than 1000 charitable organisations since 2002 with donations totalling over $43 million.

Vodafone NZ has become the first operator in Aotearoa to enable 5G roaming, to Australia and three other countries.

New Zealand small businesses have shown impressive resilience and creativity in the face of adversity during the pandemic, says Vodafone's Paul Bertenshaw.

The project enables a dedicated, resilient and diverse set of internet pathways upon which international data can be transferred at millisecond speed.

The contact centre enhancement, Oration, combines an artificial intelligence language interpreter with advanced speech recognition.

New Zealand's Commerce Commission has urged mobile operators to provide more comparison information to consumers.

More than 50 organisations have now signed the plan, which was shared with Government and the public in May this year.

The platform is a localised version of a solution belonging to the Vodafone Group, providing key in-country functionality to technology.

Vodafone NZ partners with Convai to launch Vodafone Voice Concierge, an AI solution for contact centres, reducing average call time by 15-30 seconds.

Phone and internet network usage continued sustained increases during Auckland's second lockdown, according to Vodafone NZ.

The Robotic Process Automation Innovation Award recognises how a company applies innovative problem solving to offer a better customer experience.

Auckland's return to lockdown has led to a 33% increase in fixed broadband data and a 45% rise in voice minutes, according to Vodafone NZ.

Vodafone NZ upgrades 120+ mobile cell sites in response to growing data use, with a focus on 4G and 4.5G technology.

In rural areas, data usage is continuing to increase, put down to new technology enabling greater efficiencies for farms and sustainable communities.

Vodafone New Zealand becomes the first provider in the country to deploy 800G technology, enabling high data capacity and faster speeds.

Vocus, Vodafone and 2degrees criticize Chorus for raising wholesale broadband prices amidst a looming economic crisis.

Mooney will be tasked with helping to guide the business through its ongoing reinvention towards becoming a more digitally focused business.

The solution is designed to support organisations with their customer experience strategies, as well as customer contact and engagements.