Whatsapp stories - Page 4
Trojanised WhatsApp and Telegram applications stealing crypto funds
Mon, 20th Mar 2023
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cryptocurrency
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blockchain
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cybersecurity
Rhreat actors are going after victims’ cryptocurrency funds using trojanised Telegram and WhatsApp applications.
New tools for Zoho Desk revealed for global market
Tue, 20th Dec 2022
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crm
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cx
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martech
These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.
30 years of texting: from ‘Merry Christmas’ to hybrid experiences in-store and online
Fri, 16th Dec 2022
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martech
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omnichannel
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whatsapp
Shopping habits have changed since the beginning of the pandemic; the biggest trend of all is the rise of hybrid shopping.
Norton reveals info and advice on the latest WhatsApp breach
Thu, 1st Dec 2022
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phishing
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advanced persistent threat protection
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email security
WhatsApp data breach exposes personal information of up to 1.8 million New Zealanders, creating potential cyber threats. Norton offers security tips.
FedEx Express announces WhatsApp integration in AMEA region
Thu, 27th Oct 2022
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ecommerce
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whatsapp
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transport
FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.
WhatsApp and QR codes the next scam threat - report
Thu, 26th May 2022
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phishing
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email security
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cybersecurity
KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.
ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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User error causes six hour outage on Facebook, Instagram and Whatsapp
Wed, 6th Oct 2021
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facebook
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instagram
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whatsapp
Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.
WhatsApp security vulnerability could have exploited two billions users
Mon, 6th Sep 2021
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cybersecurity
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whatsapp
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check point software
Security vulnerability in WhatsApp's image filter function could have affected over two billion users worldwide. Users advised to update their apps.
Kaspersky uncovers malicious version of Whatsapp mod
Thu, 26th Aug 2021
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application security
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cybersecurity
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apps
Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.
Encrypted chat apps doubling as illegal marketplaces
Mon, 17th May 2021
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ddos
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whatsapp
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cybercriminals
Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.
New wormable Android malware discovered through auto-replies in WhatsApp
Fri, 9th Apr 2021
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malware
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cybersecurity
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whatsapp
Check Point Research has discovered new malware on Google’s Play Store that could spread through WhatsApp messages.
Zendesk launches messaging solution with advanced capabilities
Tue, 2nd Feb 2021
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crm
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cx
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martech
Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.
Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook
Tue, 19th Jan 2021
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data analytics
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martech
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planning
WhatsApp's new terms and conditions, which allow data sharing with Facebook, have sparked criticism among users.
Zendesk, WhatsApp enter partnership to expand customer service offerings
Thu, 12th Nov 2020
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crm
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martech
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whatsapp
Zendesk partners with WhatsApp to enhance CRM solutions, enabling businesses to provide real-time support through WhatsApp, Messenger, and Instagram.
Facebook launches 'Portal', a new range of video calling devices
Thu, 19th Sep 2019
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uc
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facebook
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whatsapp
book is taking a leap beyond all things social networking – and into smart video calling devices as it tries to take WhatsApp beyond the smartphone.
WhatsApp users warned to change voicemail PINs
Mon, 18th Feb 2019
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endpoint protection
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mfa
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edr
Attackers are allegedly gaining access to users’ WhatsApp accounts by using the default voicemail PIN to access voice authentication codes.
Facebook fights fake news ahead of Africa elections
Thu, 14th Feb 2019
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facebook
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elections
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whatsapp
Facebook Africa is deploying local fact-checkers and improving digital literacy to combat misinformation ahead of elections across the continent.
Twilio launches new developer API for WhatsApp platform
Thu, 2nd Aug 2018
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crm
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cx
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martech
Twilio releases API for WhatsApp, allowing businesses to communicate with customers on the platform. WhatsApp has 1.5 billion users in 100 countries.
Why cybercriminals are corrupting popular social media platforms
Sun, 6th May 2018
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cybersecurity
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facebook
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instagram
Fraudsters are targeting legitimate social media platforms to create a new type of fraud market – one that has a global reach.