Workflow Automation stories - Page 19
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Finastra unveils AI tool to speed up bank payments ops
Last month
#
fintech
#
cx
#
martech
Finastra launches OperatorAssist AI to cut banks' payment investigation work, promising 20-30% faster exception handling and reduced costs.
NE2NE expands PDFFlex AI to speed payroll onboarding
Last month
#
digital transformation
#
hcm
#
partner programmes
NE2NE rolls out expanded PDFFlex AI to turn complex payroll PDFs into structured data, cutting onboarding time and manual processing.
Prismatic unveils AI Copilot for embedded workflows
Last month
#
saas
#
digital transformation
#
rpa
Prismatic debuts AI Copilot to turn natural-language requests into editable embedded workflows for B2B SaaS users inside their own apps.
Salesforce unveils Agentforce AI tools for healthcare
Last month
#
martech
#
rpa
#
risk & compliance
Salesforce launches Agentforce for Health, promising AI agents to cut admin burdens and streamline patient access, public health and research.
Origami launches chat-based AI tool for sales leads
Last month
#
cx
#
martech
#
rpa
Origami unveils a chat-based AI that builds sales lead lists from plain-English prompts, starting at USD $80 a month on flat pricing.
Deskpro brings cloud & VPC help desks to AWS shopfront
Last month
#
uc
#
data protection
#
private cloud
Deskpro launches cloud and VPC help desk on AWS Marketplace, giving organisations flexible hosting, AI options and streamlined procurement.
OpenAI unveils GPT-5.4 with advanced computer use tools
Last month
#
saas
#
digital transformation
#
physical security
OpenAI launches GPT-5.4 with “Thinking” mode and native computer control, targeting advanced coding, office workflows and safer automation.
Ramp bets on self-driving finance tools for US firms
Last month
#
saas
#
digital transformation
#
fintech
New York fintech Ramp is betting on 'self-driving' finance, using AI and Visa cards to automate spend, bills and cash for US firms.
AI agents and enterprise transformation: Turning hype into measurable value in 2026
Last month
#
data protection
#
smart cities
#
data analytics
In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.
Brands plan to boost content budgets despite AI friction
Last month
#
saas
#
digital transformation
#
partner programmes
Brands plan to lift content budgets and AI use, but fragmented tools are fuelling burnout, wasted spend and slower campaign launches.
From practicing lawyer to legal engineer: Why the safe bet isn't always the best bet
Last month
#
document management
#
digital transformation
#
ecm
A former BigLaw lawyer explains how swapping the safe partnership track for legal tech unlocked purpose, innovation and a front-row seat to AI.
Coach Logic unveils SAM AI tool to analyse coaches
Last month
#
e-learning
#
digital entertainment
#
rpa
Coach Logic launches SAM, an AI video tool that categorises coaching behaviours to scale structured feedback beyond in-person observation.
1Kosmos adds identity checks to ServiceNow AI workflows
Last month
#
uc
#
surveillance
#
biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
LiveRamp unveils AI agents for data-driven marketing
Last month
#
data protection
#
data analytics
#
martech
LiveRamp launches partner-built AI agents in its platform, automating audience planning, cross-media measurement and privacy-safe optimisation.
Keeper connects Jira workflows with privileged access
Last month
#
siem
#
digital transformation
#
pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
Agentic AI and the question of equitable intelligence
Last month
#
digital transformation
#
martech
#
it automation
Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.
AI won't reduce construction disputes unless documentation improves
Last month
#
devops
#
digital transformation
#
rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
Blackpearl urges calm as AI agents shake SaaS models
Last month
#
saas
#
rpa
#
erp
Blackpearl boss urges calm as AI agents rattle SaaS, warning firms to focus on data, not features, as micro-competition intensifies.
Ivo opens London, New York hubs amid rapid AI growth
Last month
#
digital transformation
#
cx
#
martech
Legal AI firm Ivo opens London and New York offices and plans to triple headcount, after 600% annual recurring revenue growth.
Pocket FM taps OpenAI to power AI-native audio growth
Last month
#
rpa
#
api
#
genai
Pocket FM will bake OpenAI tools into its production stack, using generative AI to scale multilingual audio series for 300,000 creators.