Workforce management stories - Page 2

Maxicare has significantly improved customer experience and operational efficiency in its contact centres by implementing NICE Workforce Management.

Gartner has unveiled the top three HR technology trends for 2024, highlighting AI tools, skills management, and virtual assistants as key innovations.

AUSIEX has integrated the NICE CXone platform to boost customer engagement and operational efficiency, enhancing its services in the financial sector.

Australian businesses are poised to increase hiring in 2025, with 89% looking at global talent to tackle skill shortages and embrace AI tools.

As retailers prepare for the 2024 holiday season, inflation and consumer behaviour shifts prompt early shopping, affecting inventory management strategies.

Deel has launched White Label and Reseller Programs to offer adaptable HR solutions, enabling firms to utilise global hiring and payroll under their own branding.

The latest Pulse of Talent report reveals that many Australian firms struggle to achieve desired advancements in workplace culture despite concerted efforts.

The contact centre industry is poised for transformation in 2025, with a predicted rise in demand for human interaction as consumer preferences shift.

James Saxton, VP of Products at Dayforce, is steering innovation and growth in the APJ region, with ambitions to reach USD $2 billion by next year.

For the third consecutive year, Workday has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises.

MMS Group Indonesia is set to digitally transform its workforce by implementing Workday Human Capital Management, aiming to double its team in the coming year.

Dayforce has completed the second phase of its global payroll system for Orica, benefiting over 12,500 employees across 44 countries.

Dayforce has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud HCM Suites, marking its fifth consecutive year of achievement.

A report shows 83% of Australian firms plan to hire over 60% of their workforce remotely by 2025, highlighting a shift towards flexible work strategies.

With IT budgets strained by software sprawl and rising costs, monitoring tools might be the solution to regain control and enhance efficiency.

SEEK has adopted Workday Financials and HCM to unify operations across Australia, New Zealand and Asia, enhancing data-driven collaboration.

With mid-sized firms averaging 255 apps and enterprises up to 664, tech sprawl is draining budgets and hurting productivity, urging firms to take control.

Australia and New Zealand see a dramatic rise in job applications, with agencies struggling to filter candidates amid a tightening job market, says JobAdder.

Amidst a surge in demand for flexible work, 58% of Australian tech companies are losing talent to rivals offering better options, raising competitiveness concerns.

Laing O’Rourke Australia revamps its training strategy for 2,500 employees with SAP's support, launching LOR Learn to boost inclusive, personalised learning.