Zoom Stories

American Stories

Zoom stories

PDQ launches MCP server for AI endpoint management

IT teams can now issue endpoint tasks from AI assistants, with PDQ keeping permissions, authentication and audit trails intact.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Certinia buys Moonnox to boost AI services delivery

Professional services firms could cut manual handovers and lift billable time as Certinia folds Moonnox into its AI platform.

By Karen Joy Bacudo • 4 min read • Thu, 23rd Jul 2026

Global Stories

Zoom stories

Software-as-a-Service

Zoom lifts forecast on stronger enterprise growth & AI

Stronger enterprise demand and AI products helped Zoom raise its full-year outlook after quarterly revenue rose 4.9% to USD $1.28 billion.

By Mark Tarre • 4 min read • Last week

Software-as-a-Service

Salesforce expands Headless 360 across its platform

Authorised AI agents will now be able to call Salesforce functions across clouds with existing permissions, reducing the need for custom integrations.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Software-as-a-Service

Stripe to acquire OpenRouter in AI model gateway deal

The deal could help businesses curb AI spending as model choice, speed and reliability become harder to manage across dozens of providers.

By Karen Joy Bacudo • 4 min read • Last month

Unified Communications

Dell launches 43-inch 4K huddle conferencing monitor

IT teams could cut installation and support work, as Dell's all-in-one screen targets huddle rooms with built-in audio and video.

By Sofiah Nichole Salivio • 4 min read • Last month

Unified Communications

Dell launches 43-inch 4K huddle monitor in Australia

Small meeting rooms could get easier to kit out as Dell's 43-inch conferencing monitor combines camera, audio and display in one unit.

By Mark Tarre • 4 min read • Last month

Hybrid & Remote Work

Bose launches QuietComfort Headphones with spatial audio

The refreshed over-ear model adds spatial audio, USB-C lossless playback and improved noise cancellation, aimed at buyers in a crowded premium market.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Hybrid Cloud

Okta data shows enterprises using multiple AI platforms

Enterprises are spreading AI use across several platforms, heightening identity and access risks as agents gain broader system access.

By Mark Tarre • 4 min read • Thu, 23rd Jul 2026

Software-as-a-Service

Zoom appoints Carlos Quaderi as Head of Asia Pacific

The promotion widens Zoom's regional push as it targets enterprise and AI growth across Australia, India, Korea and Southeast Asia.

By Mark Tarre • 3 min read • Tue, 21st Jul 2026

Software-as-a-Service

Okta expands AI agent access controls with 25 links

The expansion gives IT teams central control over AI agent permissions, reducing risky static keys and easing reviews as workplace use widens.

By Sean Mitchell • 5 min read • Wed, 24th Jun 2026

Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Tue, 23rd Jun 2026

Software-as-a-Service

HP unifies collaboration tools in hybrid work push

The unified setup gives IT teams one view of meeting rooms, devices and analytics as businesses seek simpler management for hybrid work.

By Sofiah Nichole Salivio • 4 min read • Sat, 20th Jun 2026

Software-as-a-Service

Plaud says ARR jumps to USD $100 million in two years

Pressure is mounting on AI groups to prove users will keep paying, after Plaud said recurring revenue hit USD $100 million in two years.

By Karen Joy Bacudo • 3 min read • Thu, 18th Jun 2026

Stories from Other Regions

Zoom stories

Application Programming Interface

Logitech adds 10 Spot integrations for smarter workplaces

Office teams can now automate room bookings and adjust air-quality controls as Logitech links Spot data to 10 workplace platforms globally.

By Mark Tarre • 4 min read • Last week

Unified Communications

Logitech says audio accuracy key as AI voice dictation grows

Poor audio can now mean costlier AI mistakes as voice dictation spreads through Australian offices and opens new hardware demands.

By Sean Mitchell • 4 min read • Last month

Software-as-a-Service

BoardPro launches AI Minutes for board meeting drafts

Board secretaries could cut hours of post-meeting admin as the new drafting tool works from Zoom and Teams transcripts, with human approval still required.

By Joseph Gabriel Lagonsin • 4 min read • Last month