About Sean
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Stories by Sean - Page 66
AI boosts customer service happiness as global wellbeing falls
Thu, 12th Jun 2025
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uc
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digital transformation
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cx
Global happiness falls to 58% in 2025, yet customer service satisfaction rises, boosted by growing trust in AI-powered support worldwide.
Diligent adds AI tools to Entities for faster, smarter governance
Thu, 12th Jun 2025
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risk & compliance
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ai
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diligent
Diligent has enhanced its Entities software with AI tools for smarter governance, integrating features like AI report generation and Microsoft Teams access.
GenAI surge boosts productivity but raises security concerns
Wed, 11th Jun 2025
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malware
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firewalls
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network security
Generative AI use in businesses surged 890% in 2024, boosting productivity but doubling security incidents and raising serious data risks.
Blue Yonder wins top Snowflake award for supply chain AI
Wed, 11th Jun 2025
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martech
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supply chain
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cdp
Blue Yonder has won Snowflake's 2025 Retail & Consumer Goods Data Cloud Product Partner of the Year award for its AI-driven supply chain innovations.
AMD supercomputers lead Top500 rankings with record exaflops
Wed, 11th Jun 2025
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semiconductors
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ai
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cpu
AMD-powered supercomputers El Capitan and Frontier lead the Top500 list with record exaflop performance, powering 172 of the world's fastest systems.
EvilProxy & ClickFix attacks pose new challenge for email security
Wed, 11th Jun 2025
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malware
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firewalls
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phishing
Barracuda warns that updated EvilProxy phishing and new ClickFix social engineering attacks are challenging email security worldwide by evading detection methods.
Pax8 launches AI initiatives & rewards to boost MSP growth
Wed, 11th Jun 2025
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data analytics
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supply chain
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ai
Pax8 launches new AI initiatives, including a research report, learning programme, marketplace upgrades, and rewards to accelerate MSP growth in SMB transformation.
Microsoft tackles WebDAV zero-day in June 2025 patch update
Wed, 11th Jun 2025
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advanced persistent threat protection
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cybersecurity
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microsoft
Microsoft's June 2025 patch fixes 67 flaws, including the first WebDAV zero-day in seven years and critical remote code execution issues across Windows and Office.
Remote launches global HRIS to streamline cross-border hiring
Wed, 11th Jun 2025
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hcm
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ai
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workforce technology
Remote has launched a global HRIS to simplify cross-border hiring, helping firms manage compliance and payroll for distributed teams across multiple countries.
Datadog launches domain-specific AI agents & LLM tools
Wed, 11th Jun 2025
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devops
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siem
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cloud security
Datadog unveils three specialised AI agents within Bits AI plus new tools to monitor and optimise large language model deployments in real time.
Datadog unveils AI-powered security tools for cloud & code
Wed, 11th Jun 2025
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semiconductors
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siem
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cloud security
Datadog has launched AI-driven security tools to detect and manage risks across cloud and AI environments, boosting protection for development and production.
NTT DATA unveils AI driven Cisco infrastructure for global firms
Wed, 11th Jun 2025
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digital transformation
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ai
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cisco
NTT DATA launches AI-powered software defined infrastructure for Cisco, enhancing global firms' digital transformation with real-time optimisation and cost savings.
Pax8 unveils AI toolkit to help MSPs guide SMB automation shift
Tue, 10th Jun 2025
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digital transformation
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ai
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agentic ai
Pax8 will launch a Managed Intelligence Toolkit by 2026, helping MSPs guide SMBs in adopting AI-driven automation using Microsoft technologies.
Apple unveils Liquid Glass design for unified software update
Tue, 10th Jun 2025
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martech
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personalisation
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cdp
Apple unveils its Liquid Glass design, a translucent interface material to unify software across iOS, macOS, watchOS, iPadOS, and tvOS with dynamic visuals.
Apple unveils design overhaul & new AI tools for developers
Tue, 10th Jun 2025
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llms
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ai
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software development
Apple has unveiled Liquid Glass design and AI-powered developer tools across its platforms, including Xcode 26 and a new Foundation Models framework.
Apple expands Apple Intelligence with developer access & new AI
Tue, 10th Jun 2025
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wearables
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data privacy
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ai
Apple expands Apple Intelligence with new AI features and developer access to on-device models, enhancing privacy and offline capabilities across its devices.
iFLYTEK wins CNCF award for AI model training with Volcano
Tue, 10th Jun 2025
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virtualisation
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open source
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ai
iFLYTEK has won the CNCF award for using Volcano to boost GPU use by 40%, cut costs, and speed AI model training in large Kubernetes clusters.
ClickFix phishing surge spoofs Booking.com to target hotels
Tue, 10th Jun 2025
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malware
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phishing
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email security
Phishing campaigns spoofing Booking.com have surged, targeting hotels with fake CAPTCHA sites that trick staff into installing malware, research reveals.
dbt Labs secures 2025 Snowflake award for AI data innovation
Mon, 9th Jun 2025
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data analytics
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martech
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cdp
dbt Labs has won Snowflake's 2025 Monetisation Data Cloud Product Partner of the Year award for advancing AI data innovation within the Snowflake ecosystem.
UiPath & HCLTech partner to advance agentic automation globally
Mon, 9th Jun 2025
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martech
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supply chain
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cdp
UiPath has teamed up with HCLTech to deliver AI-driven agentic automation solutions, boosting efficiency and agility for enterprises worldwide.