About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
UK government urged to modernise for effective AI use
Yesterday
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digital transformation
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ai
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techday
The UK government's use of artificial intelligence is under scrutiny, with experts highlighting urgent investment needs to overcome barriers and enhance public services.
Concerns mount over enforcement of Online Safety Act
Yesterday
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ai
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mental health
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users
Ofcom faces backlash for its regulatory approach to the Online Safety Act, as experts warn of rising dangers for children exposed to unmonitored social media.
Australia's data breach costs hit record AUD $4.26m
Yesterday
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storage
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data protection
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cloud security
Australia faces escalating cybersecurity challenges as data breach costs hit AUD $4.26 million, prompting urgent calls for enhanced digital defences.
TP report shows Gen Z prefer interactive communication
Yesterday
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cx
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martech
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digital engagement
A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.
Contentful enters DXP market with new AI features, partners
Yesterday
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digital transformation
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cx
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martech
Contentful has launched new features and partnerships to enhance its content management system, marking its entry into the fast-evolving Digital Experience Platform space.
Insiders Technologies unveils no-code tool GenerAItor for AI
Yesterday
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data protection
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digital transformation
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cx
Insiders Technologies has launched GenerAItor, a no-code tool enabling users to develop AI services for document classification and data extraction quickly and efficiently.
Mid-sized law firms expand AI usage & flexible pricing
Yesterday
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ai
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law
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legal tech
Clio's 2025 report reveals a dramatic rise in AI adoption among mid-sized law firms, with 93% adopting the technology to boost efficiency and quality.
Hexagon & Red Bull team up for global skills challenge
Yesterday
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data analytics
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e-learning
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engineering
Hexagon has launched the Future Skills Challenge alongside Oracle Red Bull Sim Racing, aiming to bridge esports and real-world engineering skills for gamers and professionals.
Australian firms embrace Agentic AI to boost productivity
2 days ago
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genai
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ai
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ai agents
More than half of Australian firms have embraced Agentic AI to counteract declining productivity, with expectations of significant operational efficiencies ahead.
AI-driven coaching tools: debunking myths & benefits
2 days ago
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ai
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workplace
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pd
CoachHub reveals how AI-powered coaching tools enhance traditional methods, debunking myths around their effectiveness and potential pitfalls in workplaces.
Sophos report highlights urgency of active cyber defence
2 days ago
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firewalls
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ransomware
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network security
A report by Sophos reveals that urgent action is needed against cyber threats, with attackers exploiting valid credentials for over half of breaches.
Revolut report highlights surge in Telegram, WhatsApp scams
2 days ago
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email security
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cybersecurity
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whatsapp
Revolut's latest report reveals Meta platforms are the primary source of scams affecting consumers, with reported cases rising significantly in Australia and globally.
AI transforming manufacturing, boosting productivity by 188%
2 days ago
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ai
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collaboration
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productivity
TeamViewer's new report reveals that 71% of manufacturing leaders expect AI to significantly boost productivity, despite 76% voicing data security concerns.
AI investment rises, spurring upskilling concerns in Australia
2 days ago
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ai
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productivity
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leadership
As businesses ramp up their AI investments, a new report reveals 27% of HR professionals now see workforce upskilling as their top challenge for 2025.
Retail sector productivity hit by complex budget processes
2 days ago
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cx
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martech
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productivity
A recent study by Soldo reveals that complex financial processes hinder productivity in the UK's retail sector, with 95% of finance leaders noting lost growth opportunities.
VistaPrint report: Australian SMBs face 2025 challenges
2 days ago
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cx
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martech
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personalisation
VistaPrint's 2025 SMB Report reveals that while over 65% of Australian small businesses face economic challenges, half remain optimistic for the future.
Identity Management Day focuses on digital security future
2 days ago
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data protection
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data privacy
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cybersecurity
As Identity Management Day approaches on 8 April, experts highlight the urgent need for robust digital identity security amid rising threats and technological change.
Red Hat Developer Hub update enhances AI app creation
3 days ago
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digital transformation
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edge computing
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open source
Red Hat has launched version 1.5 of its Developer Hub, enhancing adoption and customisation to streamline the development of intelligent applications.
Study reveals over half of employees risk data in AI tools
3 days ago
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data protection
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advanced persistent threat protection
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ai security
A recent study reveals over half of employees input high-risk information into generative AI tools, prompting urgent calls for stricter AI security policies.
Broadcom unveils VMware vDefend security enhancements
3 days ago
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application security
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casb
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ai security
Broadcom has unveiled significant updates to VMware vDefend, enhancing security operations and planning for businesses using VMware Cloud Foundation environments.