The Ultimate Guide to eCommerce
A curated American edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
American eCommerce News
Regional stories with direct local relevance
Byrdli launches creator-led Alabama travel commerce campaign
Travellers can now book Alabama trips through creator storefronts, as BYRDLI tests a model aimed at closing the gap between inspiration and purchase.
M11 Labs launches AI commerce trust platform & OpenMarket
Brands risk being overlooked by AI shopping agents after M11 Labs found 47% of skincare brands lacked independently verifiable evidence.
Visa survey finds trust gap in AI-powered payments
Only 23% of US consumers trust generative AI to pay, but 61% would let Visa handle agent-led transactions, a survey found.
Constructor wins trio of Stevie Gold awards for eCommerce
Recognition for its AI shopping tools highlights growing retailer demand for tech that lifts conversion, revenue and customer satisfaction.
Attentive launches AI Grow to boost email sign-ups
Retailers may lift sign-ups from existing traffic after beta tests showed a median 25% increase in email and SMS subscriptions.
Adobe says AI travel traffic to US sites jumps 119%
Travellers are increasingly starting searches with AI, and travel sites that are hard for models to read may miss out on bookings.
Analyst Insights
Research and market analysis connected to eCommerce
Shufti wins Gartner honour for global identity coverage
Infios named a leader in IDC MarketScape assessments
Blue Yonder unveils AI tools & sustainability findings
Incode named Gartner leader for third straight year
Corsearch names Todd Morris as Chief Executive Officer
Featured News
Expert Columns
For sensitive health categories, eCommerce can remove more than just the checkout queue
Customer data integration: A data quality checklist
From routing to revenue: Why payment orchestration has become a boardroom issue
Southeast Asia's payment rails leave US merchants behind
The Hidden Cost of Identity Friction in Retail
How to prevent fake signups on your Shopify store
Why Southeast Asia is becoming a global fintech growth hub
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Why seamless Middle East 2026 should be on every commerce leader's calendar
Why financial services now leads email deliverability
Interviews
Interviews and video coverage from the networkRecent eCommerce News
NatWest & banks set out AI agent payment principles
Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.
Al-Futtaim picks Juspay for 50-brand payments rollout
Customers across 50 brands in 12 markets will get a single checkout layer, as Al-Futtaim seeks fewer failed payments and easier reporting.
Adyen upgrades Authenticate to cut checkout friction
Shoppers may face fewer checkout hurdles as the upgraded system uses machine learning to pick the best authentication method in real time.
Bir launches digital push for Azerbaijan micro-firms
Micro-entrepreneurs in Azerbaijan will get training and fee breaks as Bir tries to draw them into digital banking and online sales.
Ant International launches AI-native payments stack
The rollout aims to cut merchants' cross-border costs and speeds by automating onboarding, compliance, FX and treasury workflows with AI.
Fashion shoppers wary of AI buying on their behalf
Most buyers want AI to compare prices and flag discounts, but only 7% would let it spend on fashion unapproved.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
Shopify switches apps back to native with AI tools
Millions of merchants and shoppers stand to feel the impact as Shopify rebuilds its mobile apps in Swift and Kotlin after AI tools cut duplication costs.
Qupital raises USD $300 million in new funding push
The funding will help the Hong Kong-based fintech expand lending to online merchants across Asia and the US as demand for trade finance grows.
Mastercard launches Wallet Pay for digital wallets
Digital wallet users will gain wider cross-border acceptance as Mastercard links Wallet Pay to Alipay+ and regional providers worldwide.
UK cardholders unaware of built-in protection cover
A survey suggests 21% of UK cardholders do not know what cover their cards include, highlighting a wider checkout protection gap.
Merchants unaware of Visa VAMP compliance thresholds
Many retailers could face penalties in the Golden Quarter without realising they are near Visa's revised dispute and fraud limits.
Feedstead launches Shopify supplier price review tool
Retailers can now review supplier cost changes in browser before updating Shopify prices, with large rises flagged for approval and export only.
Anthropic launches Claude commerce blueprint for retailers
Retailers could cut setup time for AI shopping tools, as Anthropic's blueprint targets quicker deployment and tighter control over checkout flows.
dLocal launches dMoRe for emerging market merchants
Merchants selling into Brazil, Nigeria and Indonesia could reach customers in as little as eight weeks, bypassing costly local set-up and compliance hurdles.
Software sellers lag buyers on self-serve digital sales
Routine software purchases are still bogged down by high-touch sales processes, even though most buyers would happily check out online.
LoyaltyLion launches Black Friday retail event on loyalty
Research suggests Black Friday loyalty offers can turn one-off bargain hunters into repeat customers, with 54% open to joining programmes.
AfterShip launches AI tool for post-purchase retail
Retailers could cut support costs and speed refunds as AfterShip's new AI agent automates delivery issues and return reviews.
Bazaarvoice launches AI visibility package for retailers
Brands risk being overlooked in AI-led shopping unless customer reviews and ratings are readable by crawlers, Bazaarvoice said.
Bakers Delight speeds digital marketing rollouts with Boomi
Reusable integrations have cut Bakers Delight's rollout times for new digital tools, with Shopify live in four months and Klaviyo in three.