Incident management stories

Lightrun report finds 43% of AI-generated code still needs manual debugging in production, with SRE and DevOps leaders citing major visibility gaps.

Lightrun says 43% of AI-generated code still needs production debugging, with leaders warning that limited runtime visibility is slowing adoption.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

Hapax expands beyond banks with AI platform that spots workplace bottlenecks and deploys task-specific workers, claiming 350 automations in beta.

Neara turns to ClickHouse's ClickStack as engineers cut incident response times by more than half and track seven terabytes of data monthly.

NeuBird AI expands beyond incident response with a production ops agent and Falcon engine as it secures USD $19.3 million in new funding.

NeuBird AI study finds execs and engineers sharply split on AI for incident management as alert fatigue fuels outages and burnout.

Freshworks adds live asset discovery to Freshservice, aiming to give IT teams clearer hybrid estate visibility and faster incident response.

Kyndryl unveils a governance toolkit to help firms supervise autonomous AI agents across IT operations, as enterprises move beyond pilot projects.

TeamViewer says its AI-driven support tools have passed one million sessions as it seeks to turn troubleshooting data into faster IT fixes.

ControlMonkey broadens disaster recovery to Datadog, New Relic and other observability tools, giving teams versioned snapshots of dashboards and alerts.

Cybermindz warns mental health-related absence could already be costing the UK, US and Australia's cyber sector more than 250,000 work days.

Brivo links its security platform with Cobalt AI to fuse access, video and sensor data, cutting false alerts and speeding incident response.

SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

Simbian unveils an AI-driven cyber security platform uniting offence and defence via a shared Context Lake to speed, link and automate response.

Komodor upgrades Klaudia AI into a multi-agent SRE platform, coordinating 50+ specialised bots to investigate and fix complex outages.

Secure.com warns SOCs face rising risk from clunky workflows and alert overload, urging 'human-first' design and greater automation.

Mphasis tells CTOs to overhaul legacy cores as agentic AI scales, backing ontology-driven knowledge graphs to curb automated errors.

Graylog launches explainable AI, automation and chat-style queries to cut alert noise and halve investigation time for lean security teams.