The Ultimate Guide to Personalisation
2025 edition
Analyst reports
Frost & Sullivan on CX
RingCentral launches Studio for virtual event enhanceme...
This month
Gartner on MarTech
Targa Telematics recognised in Gartner's 2024 Hype Cycl...
Last month
Capterra on CX
New tool boosts eCommerce personalisation strategies
Last month
Gartner on CX
Optimizely named leader in Forrester Wave for EO soluti...
Thu, 19th Dec 2024
Gartner on Digital Transformation
WalkMe recognised as leader in Digital Adoption Platfor...
Fri, 4th Oct 2024
Expert columns
By Christopher Connolly of Twilio
Unlocking the power of speech to humanise AI-driven cus...
This month
By Mark Devlin of Impact PR
Is your accounts team eroding your corporate brand?
This month
By Matthew Biboud-Lubeck of Amperity
AI-managed data will help retailers avoid another sales...
Last month
By Anurag Vasisth of Loyalty Now
Why traditional loyalty programs are failing to meet mo...
Last month
By Mitchell Stone of Quantaco
Eight hospitality tech trends transforming pubs in 2025
Last month
More expert columns
By Kris Costello of Aryza
Creating seamless borrower journeys: The automation rev...
Wed, 4th Dec 2024
By Emily Bristow of SS&C Blue Prism
Enhancing customer service through AI-powered personali...
Wed, 4th Dec 2024
By Paul Hadida of SevenRooms
The key to AI success in hospitality? Building trust
Wed, 27th Nov 2024
By Simon Le Grand of Lightspeed
Data-driven strategies to maximise peak season success
Tue, 26th Nov 2024
By Anurag Vasisth of Loyalty Now
How businesses can meet the challenges of restricted co...
Thu, 21st Nov 2024
By Billy Loizou of Amperity
Unlocking unused customer data: A wake up call for trav...
Tue, 5th Nov 2024
Top players
Recent news
About Collaboration
Royal NZ College partners with Tribal for new LMS syste...
2 days ago
About Digital Marketing
Sitecore unveils over 250 AI-driven platform enhancemen...
4 days ago
About Branding
Marketers anticipate rise in content demands by 2025
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About Data Protection
CoachHub launches AIMY, an AI-driven bespoke coach
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About Social Media
UK ecommerce in 2025: social media & speedy delivery
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More news
About Cloud Services
AI revolutionises customer service in Australia by 2025
Last week
About Cloud Services
Cricket Australia unveils AI feature for live match ins...
Last week
About Marketing Technologies
Apple launches new app for creating custom invitations
This month
About Digital Marketing
Sitecore's AI-driven CMS sees 100% revenue growth in 20...
This month
About Sustainability
Hotels use AI tech to enhance guest experiences
Last month
Even more news
About Software Updates
Zoom announces enhanced features for Team Chat users
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About Digital Media
Brightcove launches AI Content Suite for video creators
Last month
About Digital Engagement
Gen Z to boost UK January sales with GBP £2.5 billion s...
Last month
About Network Infrastructure
Ericsson launches AI assistant to simplify 5G for firms
Last month
About Advertising
Zitcha & Marketplacer join forces to transform eCommerc...
Last month
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