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Customer engagement Stories - Page 36

Global Stories

Customer engagement stories

Adobe introduces new AI capabilities in Experience Cloud
Data Analytics

Adobe introduces new AI capabilities in Experience Cloud

Adobe has unveiled enhanced capabilities within Adobe Experience Cloud, incorporating AI to improve customer experiences and advance B2B strategies.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
Gigamon celebrates top ANZ partners at 2024 awards event
Customer Experience

Gigamon celebrates top ANZ partners at 2024 awards event

Gigamon celebrated its 2024 ANZ Partner Awards on 5 March in Sydney, honouring top partners in hybrid cloud security for their key contributions to the region.

By Melania Watson • 3 min read • Wed, 19th Mar 2025
Reimagining eCommerce marketing
Customer Experience

Reimagining eCommerce marketing

Marketers must rethink their online strategies by leveraging AI and data to enhance customer experiences, drive engagement, and boost revenue in eCommerce.

By Dotdigital • 4 min read • Mon, 17th Mar 2025
Titan of Tech - Nadene Serman of Infotrack
Unified Communications

Titan of Tech - Nadene Serman of Infotrack

Nadene Serman, Global CTO of Infotrack, champions innovation and inclusion in tech, driving customer-first solutions across multiple nations.

By Melania Watson • 7 min read • Mon, 17th Mar 2025
Report reveals growing revenue gap in B2B content marketing
Enterprise Content Management

Report reveals growing revenue gap in B2B content marketing

Report reveals a widening revenue gap in B2B content marketing, highlighting challenges for CMOs in linking increased budgets to tangible revenue outcomes.

By Shannon Williams • 3 min read • Thu, 6th Mar 2025
Dr. Martens partners with Amperity for data strategy boost
Digital Transformation

Dr. Martens partners with Amperity for data strategy boost

Dr. Martens has teamed up with Amperity to enhance its data and marketing strategy, leveraging AI for personalised customer experiences amid changing privacy regulations.

By Sean Mitchell • 2 min read • Wed, 5th Mar 2025
Fortinet promotes Nachman to ANZ Regional Director role
Firewalls

Fortinet promotes Nachman to ANZ Regional Director role

Fortinet has appointed Dale Nachman as Regional Director for Australia and New Zealand, bolstering its cybersecurity leadership in the region.

By Melvin Hipolito • 2 min read • Tue, 4th Mar 2025
Kaspersky enhances partner programme for MSSPs in 2024
Customer Experience

Kaspersky enhances partner programme for MSSPs in 2024

Kaspersky has unveiled significant upgrades to its Partner Program for Managed Security Service Providers, aiming to better support evolving partner needs into 2025.

By Kaleah Salmon • 2 min read • Tue, 4th Mar 2025
Seismic unveils Winter 2025 AI-assisted solutions release
Unified Communications

Seismic unveils Winter 2025 AI-assisted solutions release

Seismic is set to unveil its Winter 2025 Product Release, featuring AI-driven tools designed to enhance efficiency for revenue leaders and their teams.

By Catherine Knowles • 3 min read • Fri, 28th Feb 2025
Photoshelter unveils new tool to streamline UGC collection
Customer Experience

Photoshelter unveils new tool to streamline UGC collection

PhotoShelter has launched its UGC Management tool, enabling brands and teams to easily collect and utilise user-generated content to enhance engagement.

By Catherine Knowles • 2 min read • Fri, 28th Feb 2025
Moloco & MetaRouter team up for enhanced ad personalisation
Customer Experience

Moloco & MetaRouter team up for enhanced ad personalisation

Moloco and MetaRouter have formed a partnership to enhance ad personalisation for retailers in Australia and New Zealand while prioritising customer privacy.

By Catherine Knowles • 2 min read • Fri, 28th Feb 2025
Linnworks unveils new partnerships & product updates
Customer Experience

Linnworks unveils new partnerships & product updates

Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.

By Catherine Knowles • 3 min read • Wed, 26th Feb 2025
Logic launches Google certified interactive flat panels
EduTech

Logic launches Google certified interactive flat panels

LOGIC has unveiled its HX Series Interactive Flat Panels, certified by Google EDLA, promising to transform engagement in education, business and healthcare.

By Catherine Knowles • 2 min read • Wed, 26th Feb 2025
Pega unveils AI tool for enhanced customer engagement
Customer Experience

Pega unveils AI tool for enhanced customer engagement

Gartner's research reveals that almost a third of organisations struggle with customer journey mapping, prompting Pega to unveil its GenAI-powered blueprint.

By Sean Mitchell • 3 min read • Wed, 26th Feb 2025

Stories from Other Regions

Customer engagement stories

Jeremy Suddards named new Chief Revenue Officer at Six Degrees
Customer Experience

Jeremy Suddards named new Chief Revenue Officer at Six Degrees

Jeremy Suddards has been appointed Chief Revenue Officer of Six Degrees, aiming to enhance client engagement and drive innovative technology solutions.

By Melvin Hipolito • 2 min read • Fri, 14th Mar 2025
Afterpay revives 'Mystery Market' for immersive VR event
Customer Experience

Afterpay revives 'Mystery Market' for immersive VR event

Afterpay is set to reintroduce its Mystery Market event during Afterpay Day, offering over AUD $100,000 in prizes and immersive virtual reality experiences.

By Kaleah Salmon • 2 min read • Thu, 13th Mar 2025
Haloocom expands with new SEA HQ in Singapore
Customer Experience

Haloocom expands with new SEA HQ in Singapore

Haloocom Technologies has opened its Regional Headquarters in Singapore, aiming to boost AI-driven business communications across South East Asia.

By Kaleah Salmon • 2 min read • Fri, 28th Feb 2025
Fortinet announces winners of 2024 Australia Partner Awards
Unified Communications

Fortinet announces winners of 2024 Australia Partner Awards

Fortinet has honoured its Australia Partner of the Year winners for 2024, recognising their pivotal contributions to cybersecurity and customer engagement.

By Shannon Williams • 2 min read • Thu, 27th Feb 2025